The posting
Job Title: Dutch Speaking Customer Support Advisor Location: Sofia, Bulgaria (On-Site) Salary: EUR 2045 gross (x12 months) + EUR 100 performance bonus Contract: Permanent
Job Overview
We are currently looking for Native Dutch speakers (C1–C2, Netherlands standard — no Flemish accents) with B2 English to join a Customer Support team in Sofia, Bulgaria.
This is a fantastic opportunity to work in a fast-growing international environment while building a long-term career. Relocation candidates are welcome.
Responsibilities
Provide customer support via phone, email, and chat Assist Dutch-speaking customers with inquiries and issues Ensure high levels of customer satisfaction Accurately document interactions in internal systems Follow company service standards and procedures
Requirements
Dutch (C1–C2, near-native — Netherlands standard only) English B2 minimum Strong communication skills Basic computer literacy
Documents Accepted
EU Citizenship Residency card (valid for more than 1 year) Refugee card
Please note: Work permits and Blue Cards are not accepted.
Salary
EUR 2045 gross per month (x12) + EUR 100 performance bonus €800 Welcome Bonus
Benefits
EUR 25 monthly transportation / internet allowance (net) Additional payment for night shifts (if applicable) EUR 255 bonus for life events (marriage, birth/adoption, graduation) Health and dental insurance Life insurance Multisport Card (co-financed) Discounts on various goods and services
Relocation Support
Travel reimbursement up to EUR 250 after 6 months Salary advance of EUR 540 net available Temporary hotel accommodation provided
Training
1–2 weeks paid training (depending on group size and progress)
Contract Information
Permanent contract Ownership period: 6 months
How to Apply
Apply: [email protected] LinkedIn: www.linkedin.com/in/dylan-a78965140



