Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Fintech Customer Support (Payment Specialist) – Mandarin | Kuala Lumpur

Velenosi&Meredith5,180 open roles

Where
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFintech Customer Support (Payment Specialist) – Mandarin | Kuala LumpurVelenosi&Meredith · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Velenosi&Meredith's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Fintech Customer Support (Payment Specialist) – Mandarin | Kuala Lumpur RM4100 + RM300 Language Allowance | 24/7 Rotational Shift (5 days work / 2 off) | Onsite – KL | Start Date: 30 April 2026

We are hiring a Mandarin-speaking Fintech Customer Support Specialist to join a fast-growing payments and financial services support team based in Kuala Lumpur.

This role focuses on customer support within digital payments, banking workflows, and transaction verification processes.

Key Responsibilities:

  • Support customers using digital banking and payment platforms
  • Conduct transaction verification callbacks and document requests
  • Assist customers with payment-related queries and issue resolution
  • Perform KYC-related tasks where required
  • Provide clear, accurate, and compliant customer support
  • Maintain high service quality and customer satisfaction standards

Requirements:

  • Fluent in Mandarin + English
  • Minimum SPM or equivalent qualification
  • Willing to work in a 24/7 rotational shift environment
  • Strong communication and customer service skills
  • Banking, fintech, or financial services experience is an advantage
  • Fresh graduates are encouraged to apply

Offer:

  • RM4100 base salary + RM300 language allowance
  • Exposure to fintech and digital payments industry
  • Structured training and onboarding
  • Career growth in financial services / CX operations
  • Onsite role in Kuala Lumpur

Apply via [email protected] LinkedIn: www.linkedin.com/in/dylan-a78965140

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Velenosi&Meredith's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Velenosi&Meredith's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Velenosi&Meredith's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.