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Open nowFirst seen 5 days ago

Italian Customer Support - Hybrid in Porto

Velenosi&Meredith5,180 open roles

Pay
€1,000 – €1,100 a day
Where
Porto, Portugal, Remote
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Your applicationOpen nowItalian Customer Support - Hybrid in PortoVelenosi&Meredith · Porto, Portugal, Remote

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Italian-Speaking Claims & Customer Support Specialist

Porto, Portugal | Hybrid (after training) | Full-time

We are currently hiring Italian-speaking professionals to join a growing international team in Porto. This is a great opportunity for candidates with a background in customer support, administration, or even mechanics, looking to build a stable career in a structured environment.

Your role

You will be responsible for managing and processing automotive-related cases, ensuring accuracy, compliance, and high-quality service:

  • Register and manage cases in internal systems
  • Handle automotive repair claims according to contract coverage
  • Verify request eligibility and assess risk
  • Communicate with internal departments and partners (phone & email)
  • Notify decisions to customers and stakeholders
  • Ensure administrative follow-up of all operations
  • Maintain quality, compliance, and data confidentiality standards
  • Contribute to team performance and continuous improvement

What you bring

  • C2 Italian level + Portuguese or English (minimum B2)
  • Experience in customer support, administration, or similar roles
  • Background or interest in mechanics is a strong plus
  • Strong communication and organizational skills
  • Ability to work under pressure and manage multiple tasks
  • Team-oriented mindset with a proactive attitude

What's in it for you

  • Salary: €1000 – €1100 gross/month (depending on experience)
  • €12/day meal allowance
  • Health and life insurance
  • Hybrid model: first month on-site, then 50/50 hybrid (based on autonomy)
  • International and supportive work environment
  • Career growth opportunities

Location: Porto, Portugal

Interested?

Please send your updated CV or reach out for more information.

Marco Velenosi

[email protected]

+39 334 619 6398

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