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Open nowFirst seen 5 days ago

Remote Customer Advisor for HBO Max (German Speaker) Turkey-based

Velenosi&Meredith5,180 open roles

Where
Ankara, Turkey, Remote
Work mode
Remote
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Your applicationOpen nowRemote Customer Advisor for HBO Max (German Speaker) Turkey-basedVelenosi&Meredith · Ankara, Turkey, Remote

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About the Role

We are looking for German-speaking Customer Support Advisors to support users of HBO Max streaming platforms. You will assist customers with technical issues, account and content inquiries, and subscription-related questions across multiple channels c.

This is a remote position, and all necessary equipment will be provided.

Project: HBO Max Contract: Full-Time Location: Remote (only residents in Turkey) Languages Required: German C1, English B1 Shifts: Rotating shift schedule (5 days per week) Summer Shifts 10:00 19:00, 13:00 22:00, 16:00 01:00 Winter Shifts 11:00 20:00, 14:00 23:00, 17:00 02:00

Responsibilities

  • Provide customer support through phone, email, chat and social media
  • Assist customers with technical issues, account and content inquiries
  • Follow internal processes and escalate cases when needed
  • Deliver service with empathy, accuracy, and professionalism

Your Profile

  • Fluent in German (C1) and English (B1)
  • Strong communication, problem-solving, and multitasking skills
  • Computer literacy
  • Turkish ID (must reside in Turkey)

What We Offer

  • Online 10-day onboarding training
  • Net Salary: 30,000 TL
  • Quality Bonus: 10%
  • Meal Allowance (Pluxee Card): 4,500 TL
  • Private Health Insurance: Maphre ÖSS

Why Join Us?

Become part of a dynamic, multicultural team supporting one of the worlds leading streaming platformsHBO Max. Grow your customer experience career, work remotely from Turkey, and enjoy a collaborative environment where your German language skills truly stand out!

If you're interested, apply or send your CV to [email protected]

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