The posting
Travel Advisor with Croatian| Athens, Greece
Join a Global Team & Help Travelers Navigate the World!
Are you a fluent Croatian speaker with a passion for travel and customer service? We are looking for a Travel Advisor to join our dynamic team in Athens, Greece! Whether you're seeking a fresh start abroad or already living in Greece, this is an exciting opportunity to build a career in an international environment.
Your Role as a Travel Advisor (Croatian-Speaking)
As a Customer Advisor, you'll be the first point of contact for travelers, providing top-notch support and ensuring a seamless experience.
Your daily tasks will include: - Handling customer inquiries via phone and email with professionalism and efficiency. - Accurately recording customer feedback, questions, and issues in the system. - Resolving complaints following company policies and escalation procedures. - Meeting response and resolution targets to maintain excellent service levels. - Using troubleshooting techniques and training materials to assist customers. - Offering tailored recommendations to common travel-related issues.
What We are Looking For
- High school diploma or higher qualification. - Fluency in Croatian (native level or C2). - Strong English skills (C1 level). - Excellent problem-solving and troubleshooting abilities. - Customer-focused mindset with great communication skills. - Ideally at least 6 months of experience in a Customer Service position.
Perks & Benefits
- Competitive Salary: 1,100 euros gross/month x 14 salaries. - Performance Bonus: Get rewarded for great work! - Relocation Support - Flexible Work Options - Permanent contract for office-based work in Athens - Private Health & Life Insurance - 25 days of paid annual leave
Why Join Us?
Be part of a supportive and multicultural team. Gain valuable experience in customer service and the travel industry.
Excited to start this new adventure? Apply today and take the first step toward a rewarding career in Customer Service!



