The posting
VERIDAPT is seeking an organised and proactive Operations Coordinator to join our Field Services & Projects team, reporting to the Head of Field Services & Safety. This role plays an important part in keeping our operations running smoothly, supporting scheduling, mobilisation, compliance and project delivery across our global operations.
About the Role
As our Operations Coordinator, you'll provide essential administrative and operational support to our Field Services and Delivery teams, helping ensure our people, partners and projects are organised, compliant and ready to deliver.
Working closely with internal teams, service partners, subcontractors and customers, you'll coordinate travel and site mobilisation, maintain accurate records, support project administration and identify opportunities to improve the way we work.
This is a varied, hands-on role where no two days are the same, offering the opportunity to take ownership, solve problems and make a real impact across the business.
What you'll be doing
- Scheduling & Mobilisation: Coordinate travel, accommodation, site access and mobilisation requirements for field teams and service partners across Australia.
- Operational Coordination: Maintain scheduling calendars, update job management systems and proactively communicate changes to technicians, customers and internal stakeholders.
- Safety & Compliance: Maintain safety documentation, training records, qualifications, inductions and compliance registers to ensure our teams and partners remain site-ready and audit-ready.
- Service Partner Administration: Coordinate scheduled works, follow up outstanding documentation and collate subcontractor hours and timesheets to support accurate invoicing and payroll.
- Fleet & Parts Administration: Support fleet servicing and compliance records, and coordinate parts stocking and replenishment with the Supply Chain team.
- Project Coordination: Assist the Delivery team with project schedules, forecasts, financial reporting, document control and maintaining project registers.
- Parts & Customer Communication: Coordinate incoming and outgoing project parts, keeping customers and Project Managers informed of shipment progress, expected delivery dates and any changes.
- Continuous Improvement: Identify opportunities to streamline administrative processes, improve data accuracy and support more efficient ways of working.
About You
We're looking for someone who thrives in a busy, fast-paced environment, enjoys bringing structure to complex operations and takes pride in keeping everything running smoothly behind the scenes.
You'll ideally bring:
- At least 2 years' experience in operations coordination, scheduling, service coordination or administrative support, ideally within field services, maintenance, utilities or logistics.
- A Certificate III/IV in Business Administration, Operations or a related discipline, or equivalent practical experience.
- Strong organisational skills with the ability to manage multiple priorities, competing deadlines and changing schedules.
- Experience coordinating travel, mobilisation, site access or field service activities.
- Familiarity with scheduling or maintenance management systems such as Mitti, or comparable platforms.
- Experience using safety and compliance systems such as SafetyCulture, or similar QHSE platforms.
- Excellent attention to detail and a commitment to accurate record-keeping and data management.
- Strong written and verbal communication skills in English.
- Confidence working across multiple systems and coordinating with different teams and stakeholders.
- Experience supporting compliance, audit documentation, subcontractor administration or project coordination would be highly regarded.
- Familiarity with NetSuite, travel booking platforms or customer site access systems would be advantageous.
The Kind of Person Who'll Thrive at VERIDAPT
You're proactive, organised and someone who naturally takes ownership of getting things done. You enjoy solving problems, building positive working relationships and finding better ways to work.
You're comfortable working independently in a remote environment while staying connected with colleagues across different teams and locations. You communicate clearly, adapt quickly to changing priorities and understand the importance of delivering accurate, timely support.
At VERIDAPT, our values are centred around innovating with purpose, tenacity, collaboration and trust, and we're looking for someone who brings those behaviours to the way they work with colleagues, partners and customers.
Working at VERIDAPT
Our benefits for employees include:
- 💻 Genuine remote working from home in the Philippines, with a company laptop provided and team lunches and events around Metro Manila
- 💰 PHP 13,500 remote work setup allowance
- 🌱 PHP 5,000 annual wellbeing allowance
- ❤️ PHP 4,000 monthly allowance to supplement the cost of private health insurance for you and your family
- 🤝 Two paid VERI GOOD Days each year to give back to a cause you care about
- 👶 Enhanced paid parental leave (2–4 weeks in addition to legislated entitlements)
- 💬 Coaching and counselling through our Employee Assistance Program
- 💰 PHP 20,000 employee referral payment
- 📚 Ongoing learning and development through virtual and in-person training
- 🌏 The opportunity to work with innovative technology that's making mining operations safer, smarter and more sustainable around the world
Ready to Join Us?
If you're a detail-oriented coordinator who enjoys keeping operations organised, supporting teams and making things happen, we'd love to hear from you.
APPLY NOW! Please ensure your application is submitted in English to be considered.
IMPORTANT: You must have full working rights or a valid visa to work in the Philippines to be eligible for this role. Visa sponsorship is not available for this position.
