Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 26 hours ago

Director, SAP Operations

VertexOne11 open roles

Where
United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector, SAP OperationsVertexOne · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on VertexOne's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 26 hours ago

The posting

VertexOne is seeking a Director, SAP Operations to lead a portfolio of utility clients and oversee the delivery of SAP managed services across globally distributed onshore and offshore teams. This role is responsible for client satisfaction, service delivery excellence, operational performance, financial results, and strategic account leadership across complex utility environments. What You'll Do

Lead SAP Application Management Services delivery for multiple utility clients, ensuring high-quality support and operational excellence. Manage globally distributed teams of SAP functional and technical consultants, support analysts, and delivery partners. Serve as the executive point of contact for client stakeholders, driving trusted advisor relationships and executive governance. Own SLA performance, incident management, service improvement initiatives, and operational KPIs. Lead major client escalations, outage communications, and cross-functional problem resolution. Manage vendor and partner relationships to ensure seamless delivery and accountability. Oversee portfolio financial performance, including managed services revenue, profitability, utilization, and change requests. Drive continuous improvement, governance, compliance, and delivery best practices across the AMS organization.

Job Requirements/Qualifications:

10+ years of experience leading SAP Application Management Services delivery or IT Service Delivery organizations. 8+ years supporting utility clients with deep expertise in SAP IS-U and Meter-to-Cash processes. Experience leading onshore/offshore delivery teams and third-party vendors.   Strong background in SLA-driven support organizations, ITIL processes, and operational governance. Proven success managing executive client relationships and high-priority escalations. Solid financial and commercial management experience, including managed services contracts and revenue accountability. Excellent leadership, communication, and stakeholder management skills.

Preferred Qualifications

SAP Utilities (IS-U) expertise across Billing, FICA, Device Management, and Customer Operations. Experience with SAP S/4HANA transformations, cloud platforms, and 24x7 support environments. ITIL and/or SAP certifications.

Success in this role means delivering exceptional client outcomes, leading high-performing global teams, achieving operational and financial targets, and serving as a trusted strategic partner to utility clients.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against VertexOne's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on VertexOne's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    VertexOne's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.