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Open nowPosted 3 days ago

Support Engineer

VIND! ICT

Where
Kortrijk, Belgium
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Your applicationOpen nowSupport EngineerVIND! ICT · Kortrijk, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on VIND! ICT's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 3 days ago

The posting

Heb jij een passie voor IT en haal je voldoening uit het helpen van gebruikers? Dan zijn wij op zoek naar jou!In jouw functie als support engineer ondersteun jij klanten in hun vragen. Hierdoor kan je je technische kennis verder uitbouwen binnen een warm en ervaren team.Nog geen ervaring? Bij ons kan je begeleiding krijgen en groeien in jouw job als support engineer.Wat ga je doen?

  • Je bent het eerste aanspreekpunt voor klanten via telefoon, e-mail en ticketing
  • Je ondersteunt hen bij problemen met M365, Windows, printers, netwerkverbindingen en andere toepassingen
  • Je bent verantwoordelijk voor het aanmaken, wijzigen en verwijderen van accounts
  • Je beheert M365 omgevingen
  • Je beheert domeinen, DNS records en mailboxen
  • Je registreert, documenteert en volgt tickets op
  • Je zoekt zelfstandig oplossingen en stuurt door naar 2nd line wanneer nodig
  • Je werkt actief mee aan het verbeteren van documentatie

Waar ga je werken?Je komt terecht in een team van junior en senior profielen die klaarstaan om jou te begeleiden. Jullie zitten allen samen zodat er snel geschakeld kan worden. Je komt terecht in een MSP omgeving waar je de kans krijgt om te groeien! Wie ben jij?

  • Je bent net afgestudeerd met je bachelor binnen IT
  • Je brengt een basiskennis van Windows, M365 en computernetwerken met je mee
  • Je bent communicatief en hebt geen schrik om klanten verder te helpen
  • Je staat open om nieuwe kennis op te doen
  • Je brengt structuur en neemt verantwoordelijkheid over je werk
  • Je kan Franse klanten te woord staan

Posting text belongs to the employer. Removal requests: contact us.

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One press. We do the rest.

  1. A CV for this posting

    Written against VIND! ICT's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on VIND! ICT's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    VIND! ICT's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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