Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 18 days ago

Front Desk Agent- PT

Virgin Hotels53 open roles

Where
Las Vegas, NV, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFront Desk Agent- PTVirgin Hotels · Las Vegas, NV, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Virgin Hotels's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 18 days ago

The posting

YOUR MISSION (The Job Description):

The incumbent in this position is responsible for welcoming and providing service to guests of Virgin Hotels Las Vegas.

THE NITTY-GRITTY (The Essential Job Duties):

  • Learn and retain complete knowledge of and comply with all policies and procedures
  • Maintain the Virgin culture & level of standards set forth by the management team
  • Always maintain complete knowledge of hotel features/services, hours of operation,
  • Familiar with room types, numbers, layout, décor, locations, rates, and appointments
  • Be aware and understand all aspects of special packages, and promotions
  • Daily house count and expected arrivals/departures
  • Room availability status for any given day
  • Scheduled daily group activities
  • Use excellent communication skills with guests, staff including verbal, written and body language
  • Learn and retain knowledge of all front office technical systems (LMS, Luxe Pricing, HotSOS and Salto)
  • Assist and process check-in & check-outs for our guests in accordance with their preference (traditional or mobile)
  • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures
  • Maintain a clean, hygienic, and organized work environment
  • Obtain an assigned bank and ensure accuracy of contracted monies. Always keep bank secure
  • Be able to communicate timely and in a responsive manner via digital device
  • Be familiar with the property loyalty programs to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay
  • Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service
  • Be creative and think outside the box to create memorable experiences for our guests
  • Take, record, and relay messages accurately, completely, and legibly
  • Complete all items on the shift checklist
  • Adhere to security procedures to ensure our guest's safety
  • Handle all issues and concerns and keep proper documentation of all important events

WHAT IT TAKES (The Qualities We Look For):

  • Ability to compute accurate mathematical calculations
  • Ability to communicate in English clearly and pleasantly with guests, management/co-workers, both in person and on the telephone
  • Proficient computer knowledge

MUST HAVE'S:

  • Current, legal, and unrestricted ability to work in the United States
  • High school or equivalent education required
  • Communicate clearly in verbal and written English
  • Input and access data in various computer systems
  • Understand guest inquiries and provide clear, concise responses
  • Work cohesively with other departments and co-workers as part of a team
  • Focus attention on details
  • Maintain confidentiality of all guests and hotel information
  • Maintain a neat, clean, and well-groomed appearance per hotel standards
  • Adhere to hotel policies including but not limited to attendance, safety, behavior
  • Highly organized, anticipating needs and over delivering wherever possible
  • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted!
  • Be a team player!
  • Work well on a team or independently while being accountable for work performed

THE WORKING CONDITIONS

  • Stand for periods of 8-10 hours
  • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
  • Work in an environment that is subject to varying levels of cold, heat, and light (including flashing lights), smoke, and sound
  • Move around the service desk effectively, pull up folios and reach across counter for customer transactions.
  • Work in crowded environment based upon customer volume
  • You may come into contact with pet hair or dander

VALUABLE TRAITS

  • 50% logical / 50% creative / 100% AWESOME
  • Enjoy working with a team and alone as the situation dictates
  • Adaptive, Flexible!
  • Embody "great attitude"
  • Unwavering integrity and endless work ethic
  • Appreciate constructive feedback, as well as graciously providing the same
  • Tenacious and self-motivated

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Virgin Hotels's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Virgin Hotels's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Virgin Hotels's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.