The posting
About Visor.ai
Visor.ai is an agentic AI platform that helps enterprises automate and optimise customer service with AI Agents across voice, chat and quality management. Our agents learn from each business, take action across systems and handle high-volume interactions, while supporting human agents in complex cases and turning conversations into actionable insights. Our clients achieve up to 85% automation while keeping full control over their customer experience.
Founded in 2016 and headquartered in Lisbon, we work with clients across Europe, Africa and Latin America. Ten years on, we are an established company with consistent growth and a mature product. We have kept what made us different from day one: a dynamic, ambitious team, short decision paths and room for people who want to build.
Spain is a strategic market for us, and we are now hiring the person who will lead our growth there.
The role
As Senior Account Executive, you will build our client portfolio in the Spanish market from the ground up. You will own the full sales cycle: opening doors, running discovery, demonstrating value, negotiating and closing.
You will focus on new business with mid-to-large companies that run significant customer service operations, closing recurring contracts in the five- and six-figure range. You will not do it alone: you will have central product and solutions support, plus AI agents that handle research, meeting preparation, proposals, follow-ups and CRM updates, so you can spend your time where it matters most: with decision-makers.
No previous experience as a Country Manager or Team Leader is required. This is a hands-on role for someone who wants to sell, and grow with the market they build.
Details
Location: Fully remote, based in Spain, preferably in Madrid
Travel: Regular client meetings across Spain
Reports to: CEO
Focus: New business acquisition in Spain
Growth path: Head of Sales Spain, based on results
What you will do
- Define priority accounts and segments in Spain together with the CEO.
- Activate your professional network to secure qualified meetings with decision-makers.
- Create new opportunities through your own prospecting, industry events, referrals and partners.
- Identify business problems with clear economic value and confirmed budget.
- Build business cases and lead client-focused demos around cost reduction, quality and productivity.
- Coordinate pre-sales and technical support while keeping ownership of the opportunity.
- Negotiate terms and close recurring contracts within our commercial guidelines.
- Build relationships with multiple stakeholders in each account.
- Keep your pipeline, CRM and forecast accurate, with the help of AI agents.
- Spot expansion opportunities in the accounts you win, working with the Customer Success team.
- Share structured market, client and competitor insights with our Product team.
What you bring
- 5+ years of experience in B2B technology sales.
- A proven track record of winning new B2B clients in Spain, with deals you closed personally.
- Experience selling conversational AI, CCaaS, contact center software, speech analytics, customer service automation or similar solutions.
- Active professional relationships with decision-makers in Customer Service, Contact Center, Operations, CX, Digital Transformation or IT.
- The ability to turn those relationships into meetings, and to build new ones through your own prospecting.
- End-to-end ownership of the sales cycle, from first contact to signed contract.
- Experience negotiating recurring contracts with multiple stakeholders and longer sales cycles.
- Discipline in qualification, follow-up and forecasting.
- Autonomy to work with a lean local structure and central support.
- Availability to travel across Spain and meet clients in person.
- Native or full professional Spanish and good working English.
- Legal eligibility to work in Spain.
Nice to have
- An individual quota at a vendor in the contact center or CX technology space.
- Experience building your own pipeline, without relying on inbound leads or a big brand.
- Track record selling to banking, insurance, utilities, telecom or BPOs.
- Curiosity and willingness to use AI agents every day to multiply your impact.
- Experience building business cases around cost reduction, quality improvement and productivity.
What we offer
- Competitive base salary plus an attractive a variable component tied to the business you close.
- Direct access to the CEO and real influence on how we build the Spanish market.
- Health insurance.
- Remote-first culture, with the flexibility to organise your week around your clients.
- AI agents and central product support that take the heavy lifting off your plate.
- Training, conferences, industry events and occasional team gatherings.
Our recruitment process
We keep the process transparent and focused on real examples of your work.
- Introductory call with our Talent team (30–40 min).
- In-depth sales interview with our CEO and Spain market lead, where we walk through deals you have won and lost (75 min).
- Final stage: a short, practical case session covering your go-to-market plan for Spain, a discovery and negotiation role-play, a technical conversation with our CTO and an exercise using AI agents.
- Reference checks, always with your prior consent.
We will never ask for confidential information from your current or past employers.
Visor.ai is an equal opportunity employer. We welcome applications from everyone, regardless of gender, age, origin, disability or any other personal circumstance.
You can apply through this page or send your CV to [email protected], with "Senior Account Executive – Spain" in the subject line.
