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Open nowPosted 2 days ago

Assistente de Atendimento

VS PEREIRA MONITORAMENTO LTDA

Where
Alagoinhas, BA, Brasil
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Your applicationOpen nowAssistente de AtendimentoVS PEREIRA MONITORAMENTO LTDA · Alagoinhas, BA, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on VS PEREIRA MONITORAMENTO LTDA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 2 days ago

The posting

Prestar atendimento aos associados na central de Assistência 24h, acolhendo suas solicitações, identificando necessidades e providenciando os encaminhamentos conforme as coberturas e os procedimentos da empresa. Registrar e acompanhar as ocorrências, mantendo contato com associados e prestadores para garantir informações claras, agilidade e continuidade do atendimento.

  • Atender associados por telefone, WhatsApp e demais canais disponibilizados pela empresa.
  • Identificar a necessidade do associado, confirmar sua localização e coletar as informações necessárias ao atendimento.
  • Consultar dados cadastrais, coberturas e condições de utilização dos serviços.
  • Registrar solicitações e atualizar o histórico das ocorrências no sistema.
  • Acionar prestadores de assistência veicular, conforme as necessidades identificadas e as regras de autorização.
  • Acompanhar o aceite, o deslocamento e a execução dos serviços pelos prestadores.
  • Informar ao associado as previsões de atendimento e comunicar eventuais alterações ou atrasos.
  • Buscar alternativas diante de dificuldades no atendimento, respeitando sua autonomia e acionando a liderança quando necessário.
  • Encaminhar situações de risco imediato aos serviços públicos de emergência competentes, conforme o protocolo da empresa.
  • Realizar a passagem de plantão, registrando pendências e informações necessárias à continuidade dos atendimentos.
  • Comunicar à liderança reclamações, falhas recorrentes e situações que exijam análise ou autorização.
  • Preservar o sigilo dos dados dos associados e cumprir os procedimentos internos.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against VS PEREIRA MONITORAMENTO LTDA's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on VS PEREIRA MONITORAMENTO LTDA's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    VS PEREIRA MONITORAMENTO LTDA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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