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Open nowPosted 27 days ago

Part-Time Club Host

WagWorks2 open roles

Pay
£14 – £15 an hour
Where
WagWorks Islington, United Kingdom
Work mode
On site
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Your applicationOpen nowPart-Time Club HostWagWorks · WagWorks Islington, United Kingdom

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. WagWorks postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 27 days ago

WagWorks median: 1 days open

The posting

Job description

We're looking for a warm, organised Part-Time Club Host to run Front of House at WagWorks Islington every Saturday. As the first face members and their dogs see, you'll manage check-in and pick-up, handle enquiries, show prospective members around the club and keep the day running smoothly alongside our Saturday daycare team. You'll pair a natural flair for hospitality with a real fondness for dogs, making every visit feel personal and every owner feel confident in our care. If you're looking for a rewarding weekend role in a premium, dog-first environment, with the option to pick up additional shifts from time to time, this is the role for you.

Location: WagWorks Islington Contract: Permanent, part-time Hours: 8 hours every Saturday, 10:00–18:00, with the option of additional shifts from time to time Pay: £13-£15 per hour (DOE) Start date: ASAP

  • Front of House Experience: Previous customer-facing experience in hospitality, retail, a membership club or a reception role.
  • Natural Communicator: Warm and confident in person, on the phone and over email or WhatsApp, with the judgement to know when to escalate.
  • Organised & Accurate: Comfortable managing bookings, payments and CRM records, with a keen eye for detail.
  • Calm Under Pressure: Able to keep the desk running smoothly through busy check-in and pick-up windows.
  • Dog Confident: At ease around dogs of all sizes and temperaments; canine experience is a bonus but not essential.
  • Reliable & Flexible: Committed to every Saturday, with the availability to pick up occasional additional shifts.
  • WagWorks Ambassador: Embodies our philosophy of modern, science-led, holistic dog care.

Member & Dog Experience

  • Act as the Saturday concierge, greeting members and their dogs by name and anticipating individual preferences.
  • Run a smooth, safe check-in and pick-up, confirming bookings, care notes and any health or behavioural updates with the daycare team.
  • Give owners a clear handover at collection, sharing highlights from their dog's day.

Front of House Operations

  • Open and close Front of House, keeping reception safe, spotless and inviting throughout the day.
  • Process bookings, payments, membership changes and add-on services accurately, reconciling payments at close.
  • Coordinate with the Saturday daycare team so care requests are actioned and the day runs seamlessly.

Membership Enquiries & Tours

  • Welcome and respond to walk-in, phone, email and WhatsApp enquiries, logging details accurately in the CRM.
  • Conduct warm, informative club tours for prospective members and pass qualified leads to the membership team for follow-up.

Communication & Reporting

  • Keep records, handover notes and the daily log up to date so the weekday team picks up exactly where you left off.
  • Escalate any member, dog or operational concerns promptly to the Manager or on-call contact.

Job benefits

  • Career Path: A clear route into full-time Club Host and club management roles as WagWorks grows.
  • Dog-Centric Workplace: Spend your Saturdays with happy, well-cared-for dogs in a premium setting.
  • Start-Up Energy: Be heard - your ideas directly shape how the club evolves.
  • Extra Shifts: The option to pick up additional weekday shifts when they're available.
  • Staff Perks: Discounted WagWorks services, wellness workshops and team socials.
  • Supportive Culture: Work alongside behaviourists, vets and groomers who value collaboration and positivity.

Salary range

14 – 15 GBP Hourly

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