Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 88 days ago

Technical Support Executive

Walkover Web Solutions Pvt. Ltd.9 open roles

Where
Indore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Support ExecutiveWalkover Web Solutions Pvt. Ltd. · Indore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Walkover Web Solutions Pvt. Ltd.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 88 days ago

The posting

Responsibilities

  • Working in the team of Technical Support Associates and performing well.
  • Research and identify solutions to software and Saas Product queries.
  • Diagnose and troubleshoot technical issues, including account setup and network configuration and onboarding.
  • Ask customers targeted questions to quickly understand the root of the problem.
  • Talk clients through a series of actions, either via phone, email, meet or chat, until they’ve solved a technical/non-technical query.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
  • Provide support to client for product & API related queries.
  • Analysation of the Bug in product based on customer concern.
  • Ensure all issues are properly logged.
  • Prioritize and manage several open queries at one time.
  • Prepare accurate and timely reports for yourself and team.
  • Document technical knowledge in the form of notes and manuals.
  • Maintain jovial relationships with clients.
  • Utilize AI tools for quicker troubleshooting, automation, summarization, and process efficiency.

Qualifications

  • 1-2 years of proven experience in the field of technical support.
  • Ability to diagnose and troubleshoot basic technical queries.
  • Excellent problem-solving and communication skills.
  • Ability to provide step-by-step technical help, both written and verbal.
  • Understanding of how API works.
  • Hands-on experience with AI tools (e.g., AI chatbots, AI troubleshooting assistants, automation tools, or AI-based documentation assistants).
  • Willingness to work in rotational shifts.

Benefits

  • Flexible Work hours.
  • Flat Organization Structure.
  • Contribute to the growth of the product.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Walkover Web Solutions Pvt. Ltd.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Walkover Web Solutions Pvt. Ltd.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Walkover Web Solutions Pvt. Ltd.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.