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Open nowFirst seen 3 days ago

Administrativo

We are Tims181 open roles

Where
Caracas, Capital District, Venezuela
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Your applicationOpen nowAdministrativoWe are Tims · Caracas, Capital District, Venezuela
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Share of postings closed within
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  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Oferta de Empleo: Asistente Administrativo/a de Gestión de Incidencias (Full-Time)

Buscamos un/a Asistente Administrativo/a con un perfil proactivo y organizado para unirse a nuestro equipo. La función principal será la gestión y tramitación de incidencias, centrándose en las reclamaciones relacionadas con el servicio de transporte. Esta es una posición full-time que requiere experiencia previa en tareas administrativas.

Responsabilidades Clave

  • Gestión de Incidencias: Tramitar, registrar y dar seguimiento a las incidencias generadas en las operaciones diarias, con foco en las relacionadas con el transporte.
  • Reclamaciones a Transportistas: Reclamar las incidencias a los transportistas colaboradores. Esto se realizará principalmente a través de sus plataformas de gestión y, cuando sea necesario, mediante comunicación por correo electrónico.
  • Comunicación: Mantener una comunicación fluida y profesional con los transportistas y equipos internos para asegurar la rápida resolución de problemas.
  • Soporte Administrativo General: Apoyar en otras tareas administrativas generales del departamento.

Requisitos del Candidato

  • Experiencia: Experiencia demostrable en posiciones o tareas de ámbito administrativo.
  • Idioma: Dominio obligatorio del idioma Español.
  • Habilidades: Alta capacidad de organización, atención al detalle y habilidad para gestionar múltiples tareas simultáneamente.
  • Conocimientos: Manejo avanzado de herramientas ofimáticas (Microsoft Office o similares).

Valoración Adicional (Un Plus)

  • Zendesk: Conocimiento y/o experiencia previa en el uso de la plataforma Zendesk.

Condiciones de la Oferta

  • Tipo de Contrato: Full-time.
  • Jornada: De lunes a viernes.
  • Horario: El horario de trabajo se ajustará al huso horario de Palma de Mallorca (CET). Horario Fijo: 08:30 a 16:30 (Hora de España peninsular y Baleares).

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