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Sales Development Representative

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  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 41 hours ago

The posting

Sales Development Representative (SDR)

Departamento: Ventas

Modalidad: Remoto

Ubicación: LATAM

Tipo de contratación: Full-time

Seniority: Semi Senior / Junior

Idioma requerido: Español

Horario: De lunes a viernes de 9:30 - 18:30 (Horario de España).

Honorarios profesionales: En USD vía Ontop.

Resumen del puesto

Buscamos un Sales Development Representative (SDR) para sumarse al equipo. La persona será el primer punto de contacto de los clientes potenciales, encargándose de guiar y acompañar a los futuros asegurados durante toda la fase de contratación de sus pólizas de coche y hogar mediante un enfoque consultivo y ético, apoyándose en herramientas de Inteligencia Artificial para optimizar la conversión.

Responsabilidades

  • Gestionar el primer punto de contacto de las personas interesadas en contratar, resolviendo sus dudas a través de teléfono, chat en vivo, WhatsApp o correo electrónico.
  • Acompañar al cliente durante toda la fase de contratación de sus pólizas de coche y hogar, entendiendo su situación particular.
  • Explicar las coberturas y condiciones de forma sencilla, facilitando la elección de la opción que mejor encaje con sus necesidades.
  • Cerrar ventas con un enfoque consultivo y no agresivo, priorizando que el cliente entienda lo que contrata frente a la venta impulsiva.
  • Utilizar herramientas de última generación de venta asistida con Inteligencia Artificial (IA) para optimizar la conversación en tiempo real con datos y respuestas sugeridas.
  • Identificar fricciones en el proceso de contratación y oportunidades de mejora para implementar soluciones que aumenten la conversión.
  • Coordinar con otros equipos internos (Producto, Operaciones, Suscripción) para la resolución de casos complejos.

Requisitos

  • Experiencia previa en atención al cliente o ventas (comercial, telemarketing o SDR).
  • Excelentes habilidades comunicativas, empatía natural y escucha activa.
  • Orientación a resultados mediante una venta ética y de asesoramiento.
  • Comodidad o adaptabilidad para trabajar con herramientas digitales y entornos tecnológicos.
  • Disponibilidad para cumplir el horario de nocturnidad asignado: 9:30 - 18:30 (Horario de España).

Deseables

  • Experiencia previa en el sector de seguros o entornos InsurTech / SaaS.
  • Conocimiento o experiencia en el manejo de CRM y herramientas de venta asistida por IA.

Condiciones:

  • Trabajo 100% remoto desde cualquier lugar de LATAM.
  • Pago en USD vía Ontop.
  • Formar parte de un proyecto en pleno crecimiento con un ambiente dinámico e innovador.
  • Oportunidades reales de desarrollo profesional dentro del equipo comercial.

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