The posting
About the Team/Role
WEX is a global leader in intelligent payment solutions — powering the B2B payment infrastructure behind the world's largest travel platforms, financial institutions, fintechs, and mid-market enterprises. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.
As we lean into our mission to "simplify the business of running a business", WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are looking for a Sr. Product Manager with strong technical fluency and payments expertise to own the execution and delivery of our embedded payments product roadmap — collaborating across the business with an emphasis on creating a simple, proactive and personalized experience. In this role, you'll learn the end-to-end customer experience by assisting and supporting the Product Management team on their strategic roadmap, working closely with engineering on payments APIs and infrastructure. You will do this through performing and developing the following competencies:
- Strategic Mindset: Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value
- Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work
- Results Focused: Leverage data to understand how the product is performing and prioritize work
- Insights Driven: Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
- Trusted Partner: Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate
- Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset
What You’ll Do:
- Own the strategy, roadmap, discovery, and end-to-end delivery for an embedded payments product or core payment platform capability, translating customer and business problems into clear product priorities.
- Build a deep understanding of embedded payments customers, partners, market dynamics, and competitive offerings to identify opportunities and guide product decisions.
- Lead customer-centric discovery and translate insights into actionable product requirements, hypotheses, and prioritized roadmaps in partnership with engineering and cross-functional teams.
- Partner closely with engineering on payment APIs, platform capabilities, and architecture trade-offs to deliver scalable, technically sound product experiences.
- Lead product delivery with 1-2 Scrum teams, aligning teams around the problem to solve, sequencing work, and delivering value iteratively. The organization is working toward more stable, dedicated team assignments.
- Use qualitative and quantitative data to assess product performance, define success measures, inform prioritization, and evaluate customer adoption and business outcomes.
- Collaborate across product, engineering, analytics, UX, and relevant business partners to create a cohesive end-to-end customer experience across products and platforms.
- Identify opportunities to modernize payment infrastructure and close capability gaps, including opportunities that enable broader Corporate Payments and Mobility use cases.
- Use AI tools thoughtfully to improve productivity and explore product opportunities, applying critical judgment to validate outputs and avoid introducing unsupported or inappropriate solutions.
- Apply a risk-aware mindset to product decisions, including due diligence, compliance review processes, and protection of confidential or proprietary information.
What You Bring:
- 5+ years of experience in product management, with 2+ years of experience in payments, fintech, or embedded finance
- Undergraduate degree required, advanced degree is a plus
- Understand how features (micro) interface with overall product vision (macro)
- Has a learning mindset to start developing hypothesis that are tested and iterated
- 2+ years of experience building payments products, ideally embedded payments/payments APIs (e.g. payment processing, disbursements, card issuing, or money movement platforms). Experience building self-service products from scratch, including data definition, SDKs, and APIs consumed by software developers
- Deep understanding of payments infrastructure — authorization/settlement flows, card networks, ACH/wire rails, or embedded finance patterns
- Experience partnering with engineering on API design (REST/webhooks), including tradeoffs around latency, idempotency, and compliance/PCI considerations
- Familiarity with payments-adjacent regulatory or risk considerations (KYC/KYB, fraud, chargebacks) is a plus
- Strong ability to think through unifying elements and common denominators; dream up user workflows and interfaces;
- Familiarity with big data frameworks
- Data driven approach for everything you do, understanding your customers, roadmap prioritization and measuring success.
- Ability to work in an agile fashion with your teams; go broad to go narrow; build, test, iterate
- Ability to nurture various projects in parallel, in different stages of maturity and velocity
Nice to Have:
- Experience in embedded payments, fintech, or developer-first platform products.
- Experience with payment APIs, developer portals, sandbox environments, partner integrations, or data and event streams.
- Experience modernizing payment infrastructure or closing gaps between existing platform capabilities and market expectations.
- Familiarity with payments-related risk, regulatory, or compliance considerations.
Why this role Matters:
Embedded payments is a growth area for WEX, with investment focused on strengthening core payment platform capabilities and making it easier for partners to integrate WEX payments into their own experiences. In this role, you will have the opportunity to shape product direction in an evolving space, help modernize platform capabilities, and contribute to solutions that support Corporate Payments customers. The team combines the scale of an established company with a startup-like environment, meaningful white space, and opportunities to make a visible impact.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Pay Range: $125,300.00 - $154,100.00
