The posting
External Applicants:
Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.
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- Navigate to the "My Experience" application page.
- Locate the "Resume/CV" document upload section at the bottom of the page.
- Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.
Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.
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A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.
Job Description Summary
Working under general supervision, advises students on the study abroad process and provides specialized services for Wake Forest University and Affiliate study abroad programs.
Job Description
Essential Functions:
- Advises Wake Forest University undergraduates interested in study abroad (Wake Forest- administered and Affiliate programs) on an individual basis and in a group format.
- Implements study abroad policies and procedures that would include: preparing materials, presenting in public forums, and advising students on program selection, application process, course registration, course approval, and academic transfer credit requirements.
- Assists with all study abroad programming and events such as pre-departure orientations, re-entry events, fairs, hosting campus visitors, and Global Ambassador events.
- Administers and facilitates the application process for students including related data maintenance.
- Communicates closely with affiliates on a variety of issues such as study abroad outreach, including development of promotional and marketing materials, dissemination of information, etc.
- Attends professional conferences and participates in study abroad site visits as approved by the Director.
Other Functions:
- Assists with delivery of the Cross-Cultural Engagement (CCE) program. Responsible for preparing related materials as necessary.
Required Education, Knowledge, Skills, Abilities:
- Bachelor's degree.
- Experience living, working, or studying overseas.
- Ability to quickly develop competency in WFU and Affiliate study abroad program offerings.
- Exceptional organizational and customer service skills.
- Excellent written and verbal communication skills.
- Personal initiative and ability to be flexible in work schedule and assignments.
- Ability to work as a member of a team and under pressure.
- Ability to handle multiple tasks simultaneously and function in a high volume/high traffic office setting.
- Proficiency with standard computing software applications including Microsoft Windows, Internet, Email, Excel, Word, and other relevant software.
- Proficiency in the use of standard office equipment (copier, fax, etc.).
- Ability to meet requirements of the University’s automobile insurance.
Preferred Education, Knowledge, Skills, Abilities:
- One to two years related experience in education abroad, or equivalent combination of education and experience.
- Experience working with college students, preferably in an education abroad context.
- Experience using TerraDotta software for study abroad offices.
- Proficiency in a foreign language.
- Experience developing marketing and promotional materials.
- Knowledge and experience with various social media platforms.
Accountabilities:
- Performs other duties as assigned
- Responsible for own work only
Physical Requirements:
- Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.
Environmental Conditions:
- No environmental conditions
This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.
Additional Job Description
Time Type Requirement
Full time
Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
Accommodations for Applicants
If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.
