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Open nowPosted 11 hours ago

Front Office Agent

White Pearl Hospitality

Where
Fira, Southern Aegean, Greece
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Your applicationOpen nowFront Office AgentWhite Pearl Hospitality · Fira, Southern Aegean, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on White Pearl Hospitality's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 11 hours ago

The posting

White Pearl Hospitality Group is a leading tourism enterprise focused on providing exceptional customer service and creating unforgettable experiences for its guests. We value our employees and recognize that they are crucial to our success. Our company owns and operates several luxury properties in Santorini, including White Pearl Villas, White Pearl Cavalieri, White Pearl Laokasti Suites, Elysian Santorini, and Elysian Retreat and other seasonal enterprises such as Luno Cafe in Oia, Besalou Restaurant in Oia and Above Bistro in Imerovigli that further enhance our guests' experience.

We are currently looking for a dedicated and enthusiastic Front Office Agent to join our team for the upcoming 2027 season (April-October) in Santorini. As a Front Office Agent, you will represent the first point of contact for our guests and are crucial in ensuring their stay is enjoyable and hassle-free.

Responsibilities:

  • Welcome guests upon arrival and assist with check-in and check-out processes.
  • Respond to guest inquiries and provide information about hotel services, amenities, and local attractions.
  • Handle reservations and manage inquiries via phone, email, and in person.
  • Address any guest concerns or complaints promptly and professionally.
  • Assist in coordinating housekeeping and maintenance requests.
  • Maintain accurate records of guest information and transactions.
  • Promote in-house and sister properties' services and facilities.
  • Ensure the front desk area is welcoming and organized.
  • Collaborate with other departments to facilitate a seamless guest experience.

Requirements

  • Previous experience as a front office agent or in a customer service role.
  • Outstanding communication and interpersonal skills.
  • Strong organizational skills and ability to multitask.
  • Customer-oriented attitude and problem-solving capabilities.
  • Proficiency in English; knowledge of additional languages is a plus.
  • Familiarity with hotel management software (PMS) is an advantage.
  • Comfortable working in a fast-paced environment.
  • Ability to work flexible hours, including evenings and weekends.

Benefits

  • Training & Development
  • Housing (if requested)
  • Shift Meal
  • Ticket restaurant card
  • Discounts in hotels and restaurants of White Pearl Hospitality Group

No visa sponsorship provided.

Check out our company's culture and if you believe that our principles fit your mentality apply today!

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One press. We do the rest.

  1. A CV for this posting

    Written against White Pearl Hospitality's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on White Pearl Hospitality's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    White Pearl Hospitality's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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