Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 12 days ago

Senior Product Manager Digital Learning

Williams Lea49 open roles

Pay
£45,000 – £65,000 a year
Where
Norwich
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Product Manager Digital LearningWilliams Lea · Norwich

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Williams Lea's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Williams Lea postings stay open a median of 29 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 12 days ago

Williams Lea median: 29 days open

The posting

Senior Product Manager (Digital Learning) Salary: £45,000-£65,000 depending on experience per annum, plus company benefits

Location: Norwich NR7 Contract: Permanent, full time

Shifts: 37.5 hours per week; Mon-Fri 9am-5:30pm with a 1-hour unpaid lunch Work model: Remote (Must be able to attend client sites in Central London and Norwich)

Williams Lea and TSO seek a Senior Product Manager (Digital Learning) to join our team!

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-embedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.

Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

TSO is a UK based content publisher, delivering high quality publishing solutions, across multiple formats on behalf of clients to end customers in the UK and globally. Originally specialising in government regulatory publishing, TSO is actively developing new clients in private sector professional publishing.

Job Purpose

We’re looking for a Senior Product Manager to shape, deliver and scale digital learning solutions across our client portfolios. You will define and champion a compelling, customer-centric, format-agnostic product vision, grounded in client requirements and market opportunities.

Key Responsibilities

Product Vision and Strategy

  • Develop and deliver the long-term vision and strategy for a coordinated digital learning proposition across different outputs (including mobile app and e-learning)
  • Translate strategic goals into an actionable product roadmap
  • Identify market trends, learner needs and emerging technologies (including AI, adaptive learning, LMS and LXP innovations) and incorporate these into the long-term vision and strategy for our digital learning proposition
  • Contribute to pricing strategy and go-to-market proposition
  • Translate client challenges into customer-centric solutions

Cross-functional Collaboration

  • Align internal stakeholders to identify product goals and prioritise delivery roadmaps
  • Work across functional teams to ensure that development aligns with the strategic roadmap and can realistically be delivered within time, cost and quality restraints
  • Collaborate with business development, client services, content development and marketing teams to understand client requirements and customer expectations
  • Work with content development and production teams to optimise processes and improve speed to market
  • Manage vendor partnerships which support the delivery of the product vision and strategy
  • Support business development activity by communicating current and future

Strategic Programme and Project Planning

  • Translate strategic objectives into product roadmaps and defined workstreams that deliver measurable impact
  • Work with functional teams to resolve conflicting priorities and ensure alignment
  • Create and maintain a risk log and lead remediation planning
  • Follow internal governance procedures – including presentation at internal meetings, and reporting in agreed formats and to agreed frequencies (e.g. weekly, monthly and quarterly)

Quality Assurance and Governance

  • Ensure compliance with accessibility standards, data privacy and educational standards (SCORM, xAPI)
  • Establish robust project documentation (including processes, templates, and training documentation) and ensure that it is accurate, consistent and contractually compliant
  • Develop standardised quality assurance processes (including approaches to testing) and ensure these are consistently followed
  • Validate solutions and enhancements through user engagement and testing

Customer Experience

  • Advocate for the voice of the customer throughout the product lifecycle
  • Ensure the product(s) address learner needs and market opportunities
  • Partner with internal UX/UI experts to design seamless, intuitive user journeys
  • Seek cross-client solutions that meet shared client challenges and customer expectations
  • Use data and qualitative insights to evaluate product performance and learning effectiveness, and use this to drive continual iterative improvement
  • Champion a learner-centric culture

Skills and Experience

  • Proven experience designing and delivering digital learning and digital publishing solutions
  • Skilled in translating user insights and market opportunities into product features that drive engagement and adoption
  • Sound project and programme management experience, including familiarity with Agile, Waterfall and hybrid approaches
  • Outstanding stakeholder management and communication skills
  • Ability to manage complex interdependencies across multi-disciplinary teams
  • Thrives in a fast-paced, evolving environment with competing priorities

Using AI in your application

We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.

To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

  • 25 days holiday, plus bank holidays (pro-rata for part time roles)
  • Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
  • Life Assurance
  • Private Medical Insurance
  • Dental Insurance
  • Health Assessments
  • Cycle-to-work scheme
  • Discounted gym memberships
  • Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

View our Privacy Notice https://www.williamslea.com/privacy-statement

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Williams Lea's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Williams Lea's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Williams Lea's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.