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Open nowFirst seen 4 days ago

UX / Product Experience Designer (Enterprise Identity & Digital Experience) CDMX

Wolf Recruiter Company109 open roles

Where
Mexico City, CDMX, Mexico
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Your applicationOpen nowUX / Product Experience Designer (Enterprise Identity & Digital Experience) CDMXWolf Recruiter Company · Mexico City, CDMX, Mexico

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Wolf Recruiter Company's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Diseñador UX/UI con enfoque técnico y consultivo, responsable de crear experiencias digitales de identidad que conectan negocio, tecnología y usuario final en entornos enterprise.

Ubicación: Híbrido en CDMX - Santa Fe (de 2 a 3 días a la semana en oficina).

Lunes a viernes, 9am a 6pm.

Resumen del Rol Responsable de diseñar experiencias digitales centradas en el usuario para soluciones de identidad (CIAM/IAM), colaborando estrechamente con equipos de preventa, delivery e implementación. Este rol conecta estrategia, diseño y ejecución técnica para crear interfaces intuitivas, prototipos funcionales y experiencias omnicanales que aceleren la adopción de soluciones en clientes enterprise (retail, banca, fintech) para productos CIAM.

Responsabilidades Principales - Preventa & Experiencia con Cliente - Participar activamente en pruebas de concepto (POCs), demos y workshops con clientes - Traducir requerimientos de negocio en experiencias digitales tangibles - Apoyar procesos de venta mediante prototipos visuales y funcionales de alto impacto, asimismo, trabajar en proyectos de implementación de las soluciones IAM/CIAM.

Diseño de Experiencia (UX/UI) - Diseñar user journeys end-to-end (onboarding, login, MFA, recuperación, consentimiento, prueba de identidad, etc.) - Crear prototipos o wireframes en herramientas como: Figma + Design Systems, Adobe XD o equivalente. - Definir: Wireframes, Flujos de usuario, Arquitectura de información - Se requiere Portafolio Obligatorio.

Prototipado técnico (Front-end) - Desarrollar prototipos funcionales usando: HTML / WCAG, CSS, conocimientos básicos de: React + Next.js / SwiftUI / Compose, Deseable conocer tecnologías como: Tailwind CSS, Material UI, shadcn/ui. - Identificar puntos de fricción y proponer mejoras en la experiencia digital. - Diseñar interfaces modernas, responsivas y consistentes. - Definir y mantener design systems (componentes, tipografía, colores). - Asegurar alineación con branding y estándares visuales. - Asegurar que los diseños sean viables técnicamente y alineados a implementación real.

Colaboración Cross-Functional - Trabajar de forma directa con: Equipos de desarrollo (front/back), arquitectos de soluciones, equipos de implementación, stakeholders del cliente. - Traducir diseño especificaciones claras para desarrollo.

Diseño Visual & Assets - Crear todos los assets gráficos necesarios: UI components, iconografía, layouts. - Asegurar consistencia con: branding del cliente, design systems. - Validación & Iteración. - Conducir sesiones con clientes para: revisión de interfaces, ajustes de UX, validación de flujos. - Iterar rápidamente en base a feedback. - Mejora Continua & UX Strategy. - Incorporar buenas prácticas de: accesibilidad (WCAG), usabilidad, performance UX. - Proponer mejoras basadas en: métricas, analítica, comportamiento del usuario.

Requisitos Formación: - Licenciatura en: Diseño, UX, Ingeniería, o afín. - Certificaciones (Deseable / Requerido). - Certificación de UX Institute (UX Design Professional Diploma) o equivalente. - Cursos en UX, UI, Design Thinking. - Nielsen Norman Group (NN/g) – deseable. - Google UX Design Professional Certificate. - Certificaciones en Design Thinking o Human-Centered Design (plus).

Experiencia - +5 años en diseño UX/UI - Experiencia comprobable en: retail, banca, fintech.

Experiencia diseñando: - Portales digitales. - Aplicaciones web y móviles. - Experiencias de autenticación / onboarding (muy deseable).

Skills Técnicos Dominio de: - Figma / Adobe XD

Conocimiento en: - HTML / CSS (requerido) - Design Systems

Deseable: - JavaScript básico - Experiencia con frameworks (React, etc.)

Competencias Clave: - Pensamiento centrado en el usuario - Capacidad de traducir negocio experiencia digital - Comunicación efectiva con perfiles técnicos y no técnicos - Alta adaptabilidad en entornos dinámicos (preventa + delivery) - Atención al detalle + enfoque en calidad - Mentalidad hands-on (diseña y construye)

KPIs del Rol: - Calidad y adopción de prototipos en clientes - Reducción de fricción en journeys (login, onboarding, etc.) - Velocidad de entrega de POCs - Satisfacción del cliente en workshops - Conversión en procesos de preventa (apoyo a ventas)

Diferenciador del Rol en la empresa: Este no es un UX Designer tradicional. Es un rol híbrido que: - Participa en ventas - Aterriza soluciones complejas (CIAM) - Diseña experiencias reales para entornos enterprise

Impacta directamente en: - Cierres comerciales - Adopción de soluciones - Experiencia digital del cliente final.

Ofrecemos:

$60 a $70,000 pesos mensuales nominales más prestaciones superiores a las de ley.

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