Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 hours agoWe saw it 69 min after it went up

Access Support Officer

Workable (global search)107,892 open roles

Where
Bradford, West Yorkshire, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAccess Support OfficerWorkable (global search) · Bradford, West Yorkshire, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 6 hours ago

Workable (global search) median: 3 days open

The posting

We’re currently recruiting an experienced Access Support Officer to join our team. This is a key role within the organisation, responsible for supporting access arrangements and helping to ensure we meet our legal and regulatory obligations, particularly in relation to annual gas servicing and safety checks. You'll play an important part in coordinating access, communicating with residents and relevant stakeholders, and helping to ensure essential safety checks are completed efficiently and within the required timescales.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

In 2024 we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

  • Ensure we can gain access to our customers’ homes to co-ordinate gas servicing and compliance with our statutory obligations, in relation to gas servicing and safety.
  • Make day to day decisions on the appropriate action required to ensure that Incommunities meet the full compliance of the current gas servicing legislation
  • Make recommendations for procedural changes to the Gas Servicing Manager and senior management.
  • Access to confidential information relating to tenancies, and sensitive information relating to customers.
  • Coordinate and schedule work associated with annual gas service programme across Incommunities properties.
  • Liaise directly with the engineers to schedule work and arrange access for servicing.
  • Co-ordination and management of gas service appointments.
  • Support engineers on site and from the office with queries and problems on the job.
  • Work closely with the Legal Team to initiate Injunction proceedings when access cannot be gained to properties and prepare necessary paperwork to take appropriate action in relation to Incommunities’ statutory obligations including court attendance when appropriate.
  • Maintain and keep up to date gas servicing records and associated databases.
  • Collect, analyse and report on gas compliance statistics at the direction of the Gas Servicing Manager or senior management.
  • Assist the Gas Servicing Manager with contractor liaison and formal contract meetings for external contracts.

Requirements

  • Experience must include dealing with members of the public both face to face and over the phone, problem solving and conflict resolution.
  • Have a sound knowledge of housing and estate management standards and practices.
  • Ability to interpret and apply legislation and Incommunities’ procedures.
  • Ability to communicate effectively in order to be able to deal with people from a wide range of backgrounds both over the telephone and in person.
  • Ability to negotiate and deal with possible conflict situations sensitively and possess a calm manner in potentially stressful situations.
  • Live local to Bradford as this role is primarily office based and will require you to attend properties across the District at short notice
  • Drive with own vehicle
  • Right to work in the UK - Visa sponsorship is not available.

Benefits

  • Salary ranges from £29,978 to £33,415 per year depending on experience
  • £1,000 essential car user allowance plus mileage
  • Social Housing Pension Scheme with up-to 10% employer contribution
  • 28 days annual leave that increases with service plus bank holidays
  • Option to buy and sell annual leave
  • Training, development, and qualification opportunities
  • Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
  • Corporate health scheme membership
  • Access to an Employee Assistance Programme
  • Cycle to work scheme
  • Local gym membership discounts.
  • A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace.

💡 Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.