The posting
Lanes Group Ltd is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.
Department: Drainage/Depot Network consists of a strategically located depot network across the UK, spanning from Aberdeen to Plymouth. Enabling rapid response to customer requirements and providing round-the-clock coverage, 365 days a year.
This extensive footprint allows Lanes to combine local responsiveness with national capability, ensuring consistent service standards while maintaining close relationships with regional customers and infrastructure partners.
Purpose of the role:
To service the requirements of the existing customer base, develop and sustain new business clients and promote the sale of all of the company’s services.
Key Responsibilities:
- Assist Regional Managers and the depot in achieving budget sales line.
- Assist in the management of the sales where required.
- Input information in CRM database
- Achieve and exceed sales targets
- Produce and maintain quotation files and update frequently.
- Produce and maintain individual client records.
- Attend conference / seminars / exhibitions were required to promote sales
- Produce projected sales figures and reports with detail
- Complete accurately any sales orders for division’s Operations department.
- Provide quotations for clients when requested.
- Interface with clients to assist in providing best possible solutions for resolving problems.
- Assist in debt collection as required.
- Organise structured sales development within designated area.
- Provide detailed information to Marketing Department relative to any potential key accounts.
- Carry out customer care duties.
- Source new business to promote the growth of the company.
- Ensure minimum profit requirements ( EBITDA ) are achieved on sales orders.
- Secure and complete tender documents. Work alongside the bid team to provide information as required
- Plan and attend site visits in the most time effective way and relay information back to the operational team
- Produce and assist with RAMS for sites that have been attended
Skills & Experience:
- Business to Business Sales experience essential
- Service industry sales experience - ideally with drainage/waste management or construction related industry or multi utility essential
Living the Company Values
By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.
Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:
- Leading: Acts as a role model, shaping the learning agenda and influencing change.
- Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
- Nurturing: Supports the development of others through coaching and structured development plans.
- Engaging: Inspires and motivates learners, builds trust and credibility
- Safe & Secure: Ensures all learning is aligned to safety and compliance standards.
Your Contribution to the company:
- Strive to be always positive and constructive
- Adhere to all company policies
- Straight talking about the facts of the situation – open discussions are the best way to find solutions
- Help others through communicating clearly
- Deliver on commitments
- Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
- Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’
Equality, Diversion & Inclusion
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
