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Open nowPosted 12 hours ago

Customer Service Representative- Iraq / Basra Branch

Workable (global search)107,801 open roles

Where
Basrah, Basra Governorate, Iraq
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Your applicationOpen nowCustomer Service Representative- Iraq / Basra BranchWorkable (global search) · Basrah, Basra Governorate, Iraq

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 12 hours ago

Workable (global search) median: 2 days open

The posting

Job Summary

Provide high-quality banking services to individual customers by handling inquiries, accurately processing transactions, and providing the necessary support to enhance the customer experience and improve service quality.

Key Duties & Responsibilities

  • Welcome customers and provide the required support within the branch.
  • Respond to customer inquiries and provide accurate information about banking products and services.
  • Execute customers’ daily banking transactions, such as account opening, data updates, and card issuance.
  • Follow up on customer requests and ensure their completion within the appropriate timeframe.
  • Assist in promoting and selling banking products to individual customers.
  • Handle customer complaints, provide appropriate solutions, or refer them to the concerned departments.
  • Comply with applicable policies, procedures, and regulatory requirements.
  • Prepare periodic reports on customer service levels and customer satisfaction.

Requirements

  • Bachelor's degree in Accounting, Finance, Business Administration, or any related field.
  • 1-3 years of relevant experience in the banking sector or a in a similar role.
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