Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 hours ago

Director of Solutions Engineering (4036)

Workable (global search)397 open roles

Where
TELECOMMUTE
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector of Solutions Engineering (4036)Workable (global search) · TELECOMMUTE

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 13 hours ago

The posting

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Customer Engineering

At GBG, our Customer Engineering organization sits at the intersection of technology, customer value, and commercial growth. As we continue to accelerate our North American expansion, we are building a world-class Solutions Engineering function that plays a critical role in helping organizations solve complex identity verification, fraud prevention, and data intelligence challenges.

The North American Solutions Engineering team is a high-performing group of technical consultants, trusted advisors, and problem-solvers who partner closely with Sales, Product, and Customer Success to drive customer outcomes and revenue growth. This team is instrumental in positioning GBG as a strategic partner to some of the region's most innovative organizations.

We are operating with the pace and ambition of a growth company, with North America serving as a key contributor to GBG's long-term vision of becoming a £1B revenue business. The team has established a strong foundation of success—consistently delivering market-leading proof-of-concept outcomes, accelerating customer time-to-value, and transforming the way we demonstrate and communicate the value of our solutions. Most importantly, we have built a culture grounded in accountability, collaboration, intellectual curiosity, and continuous improvement. Team members celebrate collective success, support one another through challenges, and are deeply committed to customer impact.

Work Structure: This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for customer visits, team collaboration, and stakeholder meetings may be required (estimated up to 40%).

The Role - Director of Solutions Engineering

As Director of Solutions Engineering, you will lead, mentor, and scale a high-performing team of Solutions Engineers across North America, driving technical excellence throughout the customer lifecycle and enabling commercial success through strategic customer engagement. Partnering closely with Sales leadership, you will shape winning presales strategies, support complex enterprise opportunities, and ensure customers clearly understand the business value and impact of GBG's solutions.

This is a hands-on leadership role requiring a balance of strategic vision, operational leadership, and customer-facing engagement. You will develop and coach top technical talent, establish presales best practices, and help evolve the function through the thoughtful adoption of AI-enabled tools, methodologies, and processes.

The ideal candidate brings a proven track record of leading high-performing presales or solutions engineering teams, influencing executive stakeholders, and delivering results within fast-paced, growth-oriented technology organizations. Equally important is deep domain expertise within identity verification, fraud prevention, risk, financial services, payments, lending, banking, or adjacent regulated industries. Success in this role requires an understanding of the challenges these organizations face and the ability to position technical solutions that address complex business, operational, and regulatory needs.

What you will do

  • Lead, mentor, and develop a high-performing team of Solutions Engineers, fostering a culture of technical excellence, accountability, and continuous growth.
  • Drive the technical sales strategy across North America, guiding discovery, solution design, demonstrations, and customer evaluations.
  • Partner closely with Sales leadership to align presales activities with revenue objectives and accelerate business growth.
  • Establish and scale best-in-class presales methodologies, processes, and tools to improve consistency, efficiency, and customer outcomes.
  • Act as a trusted advisor and executive sponsor on strategic enterprise opportunities, helping customers solve complex identity, fraud, and data challenges.
  • Champion the adoption of AI-enabled practices and technologies to enhance team productivity, customer engagement, and technical differentiation.
  • Collaborate cross-functionally with Product and Engineering teams to translate customer and market insights into future product innovation.
  • Leverage data and performance metrics to optimize technical win rates, evaluation success, deal velocity, and overall business impact.
  • Attract, hire, and retain top Solutions Engineering talent while building a scalable organization capable of supporting continued growth.
  • Serve as a key member of the Customer Engineering leadership team, helping shape the vision, strategy, and future direction of the function.

Skills we are looking for

What You'll Bring

  • Proven success leading, coaching, and developing high-performing Presales or Proven success leading, coaching, mentoring, and developing high-performing Presales or Solutions Engineering professionals.
  • Proven experience within Identity Verification, Fraud Prevention, Risk, Financial Services, FinTech, Credit, or closely related technology markets.
  • Strong executive presence with exceptional communication and presentation skills, capable of translating complex technical concepts into business value.
  • Deep expertise in presales methodologies, technical discovery, solution positioning, and customer engagement.
  • Ability to serve as a strategic advisor to customers and internal stakeholders, influencing decisions at all levels.
  • Hands-on experience leveraging AI tools to increase productivity, enhance customer engagement, and improve technical evaluations.
  • Strong ability to bridge customer challenges, business objectives, and technical solutions.
  • A proactive, ownership-driven mindset with a demonstrated ability to lead initiatives, solve problems, and deliver results in fast-paced environments.
  • Proven ability to recruit, develop, retain, and inspire top technical talent while building engaged, high-performing teams.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.