Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 hours ago

Program Manager

Workable (global search)107,691 open roles

Where
Mumbai, MH, India
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProgram ManagerWorkable (global search) · Mumbai, MH, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 7 hours ago

Workable (global search) median: 2 days open

The posting

Job Description: Program Manager – Hospital Operations

Position: Program Manager – Hospital Operations Location: Mumbai Department: Operations / Strategy / Transformation Reporting To: Head of Operations / Business Head

Role Purpose

The Program Manager will be responsible for driving cross-functional hospital programs focused on operational excellence, process improvement, patient experience, revenue enhancement, cost optimization, quality, and timely execution of strategic initiatives.

The role will work closely with hospital leadership, clinical teams, finance, HR, quality, IT, procurement, and other support functions to ensure that key projects are delivered on time, within scope, and with measurable business impact.

Key Responsibilities

  • Lead and manage strategic and operational programs across one or multiple hospital units.
  • Develop detailed project plans, timelines, milestones, ownership matrices, and implementation roadmaps.
  • Coordinate with clinical and non-clinical departments to ensure smooth execution of initiatives.
  • Track key operational KPIs including patient flow, TAT, bed utilization, OT utilization, revenue, cost, productivity, patient satisfaction, and service quality.
  • Identify operational gaps and lead process-improvement initiatives using structured problem-solving, RCA, CAPA, and workflow redesign.
  • Drive standardization of SOPs and operating processes across hospital departments and locations.
  • Establish governance mechanisms including weekly/monthly reviews, dashboards, MIS, escalation matrices, and action trackers.
  • Monitor project risks, dependencies, budgets, resource requirements, and implementation challenges.
  • Support hospital leadership in annual operating plans, business plans, budgeting, and performance reviews.
  • Lead initiatives related to revenue growth, cost optimization, operational efficiency, and productivity improvement.
  • Partner with finance and revenue-cycle teams to identify opportunities for improvement in billing, collections, payer processes, and revenue realization.
  • Work with quality teams on NABH, patient safety, compliance, audit readiness, and continuous improvement programs.
  • Support digital transformation projects involving HIS, EMR, dashboards, automation, and hospital technology platforms.
  • Manage vendor and external partner coordination where required.
  • Prepare management presentations, program updates, business cases, and performance reports for senior leadership.
  • Ensure timely closure of action items and measurable realization of program benefits.

Key Performance Indicators

Success in the role will be measured through:

  • Timely completion of strategic projects and milestones
  • Improvement in operational KPIs and turnaround times
  • Revenue enhancement and cost-saving outcomes
  • Improvement in patient experience and service quality
  • Compliance with agreed SOPs and quality standards
  • Project governance and action-closure effectiveness
  • Productivity and resource-utilization improvement
  • Successful implementation and adoption of new processes or systems

Candidate Profile

Experience: 6–10 years, preferably in hospital operations, healthcare program management, strategy, transformation, or operational excellence.

Education: MBA / PGDM in Healthcare Management, Hospital Administration, Operations, or equivalent qualification preferred.

Required Skills

  • Hospital operations and healthcare process knowledge
  • Program and project management
  • Multi-stakeholder coordination
  • KPI, SLA and performance management
  • Process improvement and operational excellence
  • Revenue and cost management
  • Strong analytical and problem-solving skills
  • MIS, dashboards and management reporting
  • Strong Excel and PowerPoint skills
  • Stakeholder and senior-management communication
  • Change management and implementation
  • Ability to manage multiple projects simultaneously

Preferred Experience

Candidates with exposure to any of the following would be preferred:

  • Multi-hospital or multi-site operations
  • Hospital commissioning or expansion projects
  • P&L / business operations
  • Revenue-cycle improvement
  • NABH / quality initiatives
  • HIS / EMR implementation
  • Patient-experience improvement
  • Lean / Six Sigma / process transformation
  • PMO or enterprise transformation programs

Ideal Candidate

The ideal candidate will be a strong execution-oriented healthcare professional who can convert management priorities into structured programs, coordinate multiple stakeholders, track measurable outcomes, and drive initiatives from planning through implementation and closure.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.