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Open nowPosted 10 hours ago

Receptionist / Patient Coordinator

Workable (global search)106,906 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowReceptionist / Patient CoordinatorWorkable (global search) · Dubai, United Arab Emirates

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 4 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.1%30 days
This job: posted 10 hours ago

Workable (global search) median: 4 days open

The posting

About the Client

A premium aesthetic and dermatology clinic in Dubai offering advanced solutions in aesthetic medicine, dermatology, and hair restoration. The clinic focuses on delivering personalized treatments, high standards of clinical care, and a premium patient experience.

About the Role

We are looking for experienced and professional Receptionists / Patient Coordinators to join our client's team in Dubai. The ideal candidates will have previous experience in a clinical or aesthetic healthcare environment, excellent communication and client-handling skills, and the ability to deliver an exceptional patient experience.

Key Responsibilities

  • Manage the complete patient journey, from initial inquiries and appointment scheduling to treatment coordination and follow-ups.
  • Welcome patients and provide a professional, personalized, and premium front-desk experience.
  • Handle patient inquiries through phone calls, WhatsApp, emails, and in-person communication.
  • Coordinate appointments, consultations, and treatment schedules with doctors, nurses, and other clinical staff.
  • Explain clinic services, aesthetic treatments, and available packages while supporting patient conversion and retention.
  • Maintain accurate patient records, appointment schedules, and administrative documentation while ensuring confidentiality.
  • Handle patient concerns and feedback professionally while maintaining high standards of customer service and clinic operations.

Requirements

  • Russian, Tunisian, Moroccan, Uzbek, Kazakh, or European candidates preferred.
  • Previous clinical experience as a Receptionist or Patient Coordinator is mandatory.
  • Experience in an aesthetic, dermatology, cosmetic surgery, or premium healthcare clinic is highly preferred.
  • Strong patient coordination, appointment management, and client relations skills.
  • Excellent communication, interpersonal, and customer-service skills.
  • Previous experience in sales, treatment coordination, patient conversion, and retention is an advantage.
  • Professional and well-presented, with the ability to confidently interact with VIP and high-profile clientele.
  • Strong organizational and multitasking skills, with the ability to work efficiently in a fast-paced clinic environment.
  • Available for full-time employment in Dubai.
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