The posting
Workable covers the full hiring-to-employment lifecycle in one platform. A mature applicant tracking system, with access to 200+ job boards and 400M+ candidate profiles, sits alongside employee management, onboarding, time tracking, and performance tools. In 2026, Workable launched the first end-to-end AI recruiting agent: it sources, screens, and qualifies candidates autonomously. Over 6,000 companies in 100+ countries use Workable. 35,000+ companies have hired through it, making 2.1 million hires and counting.
About the team
Renewals is where Workable's revenue gets protected. The team works directly with customers everywhere we operate, helping them get more value out of the data Workable gives them about their people and their hiring, and making sure that value shows up in the numbers when it's time to renew.
About the role
As a Renewals Coordinator, you'll own the renewal cycle for a defined book of business, following the playbook and pricing guidance the team has already built. You'll run most renewals independently, and loop in a senior teammate the moment a negotiation gets complicated or a contract needs a structure outside the norm. This is a high-volume, global book, and data and dashboards will tell you where to focus — but you'll also build the judgment to know when the standard motion is enough and when an account needs more attention.
It's a great stepping stone for someone who wants to learn how we work at Workable, understand our customers, and build real commercial depth, one account at a time. The experience will help you develop a strong foundation for future opportunities across our go-to-market (GTM) teams.
What you'll do
- Own the end-to-end renewal cycle for your book of business: keep every quote-to-close step accurate and on schedule, and stay on top of a high volume of accounts so nothing falls through the cracks
- Read account data through Salesforce, dashboards, and health scores to catch renewal risk early, decide where your attention is best spent, and keep an accurate forecast
- Handle renewal negotiations using approved pricing and packaging guidance, and lean on the team's playbook and senior teammates when a deal turns complex
- Get in front of key stakeholders before the renewal is due, to learn their budget cycle and anything that could hold the deal up
- Walk customers through pricing and packaging options, using templates and guidance the team has built
- Make the case for Workable's value clearly, in writing and in conversation
- Feed what you learn back into the team's playbooks: email cadences, segmentation, whatever makes the next renewal easier
This is a great fit if you want to start your commercial career somewhere that will teach you the fundamentals of account management and renewals, with a clear playbook and real ownership from day one.
Requirements
- 0–2 years of experience in a customer-facing, sales, or account management role — you're early in your career and eager to build real commercial skills
- Strong personal organization: you can run many things in parallel and keep track of every one of them
- Comfortable picking up new tools — Salesforce, spreadsheets, dashboards — to read customer data and prioritize your work
- An interest in pricing, negotiation, and how a subscription business actually works
- A genuine sense of ownership: you notice when something needs attention before someone has to tell you
- Clear, concise writing, especially over email
- A collaborative streak, and comfort adjusting to shifting priorities in a fast-moving environment
- Excellent spoken and written English, with the confidence to communicate clearly and professionally with customers in English.
- Eligible to work in Greece
- Direct experience with subscription renewals or retention work, such as managing renewal cycles, handling churn-risk accounts, or negotiating pricing and packaging at renewal, is a plus.
Benefits
Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. On top of an exciting, vibrant and intellectually challenging environment, we are offering:
- 🏥 Health Coverage: Private health and life insurance through NN, including dependents.
- 🏠 Flexible Work Model: A home-first setup, with office visits agreed with your manager.
- 💻 Full Equipment Support: Laptop, headset, and phone provided from day one.
- 📱 Stay Connected: Company mobile plan with generous minutes and data.
- 🍽️ Delicious Perks: Breakfast and lunch at the office.
- 🏋️ Wellness Discounts: Discounted gym memberships.
Workable is a decidedly equal opportunity employer. We want applicants of diverse background and hire without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.
