The posting
Job Summary:
We are looking for a motivated Sales & Technical Support Specialist to join our team, based in Alexandria, to support sales activities and provide technical assistance to customers across Alexandria and the Delta region.
The ideal candidate should have experience in PCR and a strong interest in sales, customer relationship management, and technical support within the laboratory diagnostics field.
Key Responsibilities:
- Promote and present the company's PCR products and diagnostic solutions to potential and existing customers.
- Develop and maintain strong relationships with customers across the assigned geographical area.
- Conduct product demonstrations and provide basic technical support to customers.
- Follow up on customer inquiries, sales opportunities, and orders.
- Support the sales team in achieving sales targets and expanding market coverage.
- Conduct regular customer visits across Alexandria and the Delta region.
- Identify new business opportunities and contribute to expanding the company's customer base.
Requirements
- At least one year of experience in PCR.
- Experience in medical devices, diagnostic laboratories, or laboratory diagnostics is preferred.
- Ability to handle sales activities, customer follow-up, product demonstrations, and basic technical support.
- Good communication, presentation, and customer-handling skills.
- Strong interpersonal skills and a customer-oriented mindset.
- Willingness to travel regularly across Alexandria and the Delta region.
- Based in Alexandria or willing to relocate.



