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Open nowPosted 6 hours ago

Social Media Customer Service

Workable (global search)107,745 open roles

Where
Mexico
Work mode
Remote
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Your applicationOpen nowSocial Media Customer ServiceWorkable (global search) · Mexico

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 6 hours ago

Workable (global search) median: 2 days open

The posting

We are looking for a Social Media Setter to help generate and qualify leads through social media. This position will be responsible for responding to direct messages, comments, and inquiries, engaging with potential clients, and starting conversations that can turn into qualified leads.

Responsibilities

The ideal candidate is highly communicative, proactive, organized, and has 100% fluent English. Respond to social media DMs and comments in a timely and professional manner.

Engage with followers and potential clients through messaging.

Identify and qualify potential leads through conversations.

Generate leads through outbound and inbound social media messaging.

Follow established messaging and communication guidelines.

Maintain consistent follow-up with potential leads.

Track conversations, leads, and follow-ups.

Provide a positive and professional experience to prospects.

Meet daily and monthly lead-generation goals.

Requirements

  • 100% fluent English – required.
  • Excellent written and verbal communication skills.
  • Previous experience in social media, lead generation, appointment setting, sales, or customer service is preferred.
  • Comfortable communicating with prospects through DMs and online messaging.
  • Strong follow-up and organizational skills.
  • Self-motivated and able to work independently.
  • Reliable internet connection and computer.
  • Comfortable working a full-time schedule.

Benefits

Schedule

8:00 AM – 5:00 PM 4:00 PM – 12:00 AM

Full-Time | Remote

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3×

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