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Open nowPosted 11 hours ago

Support Analyst

Workable (global search)107,801 open roles

Where
Mumbai, MH, India
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Your applicationOpen nowSupport AnalystWorkable (global search) · Mumbai, MH, India

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 11 hours ago

Workable (global search) median: 2 days open

The posting

Support Analyst - Working knowledge of Java, Unix, SQL with Oracle / PostGreSQL database, Job Schedulers Sharp debugging and good communication skills

Job Responsibilities:

The individual will be responsible for - Providing L1/L2 support - Debug the application, check configuration, provide workarounds, Perform Root cause analysis - Respond to tickets promptly - Communicate with stake holders - Monitor Job Run and SLA meetup

Requirements

Key Skills

Java, SQL, Job Scheduling and monitoring

Desirable Skills

AWS, Weblogic / WildFly Application servers and Deployment

Qualifications

Bachelors Degree in Engineering or equivalent

Experience

-2+ years of hands on work experience in L1/L2 Production support - Hands On knowledge in Java / SQL / Unix Display sound analytical, problem solving, presentation and inter-personal skills to handle various critical situations

Shift Requirements: Must be flexible to work in Morning, General, and European shifts. Night shift support may be required on a need-basis depending on operational requirements.

Employment Type - Permanent

Equality Statement

Smartstream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

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