The posting
About us
Founded in 2015 in Athens, Greece, Welcome Pickups goes beyond the standard airport transfer. We were the first company to offer a complete, personalised travel experience in the destination itself. From the moment travellers land somewhere new until their journey home, we take care of what they need: airport and city transfers, sightseeing trips and local tips, in the easiest, friendliest and most personal way possible.
Our drivers are local experts who share what they know about their city, so travellers feel at home wherever they are. Today we operate in 350+ cities worldwide, working with thousands of drivers, fleet partners, hotels and travel companies. Along the way, we've built a people-centric culture and a high-energy place to work where your impact shows every day.
This isn't a typical job ad This post isn't for one specific role. It's our open call for outstanding Product & Tech people. We'd love to meet before the right role opens – if you are a Backend, Frontend and/or Platform engineer, Product Designer, Product Analyst, Product Manager / Product Owner, among others, let’s have a chat!
- Your application won't be tied to a specific vacancy.
- If your profile matches what we look for, our Talent Acquisition team will reach out for a short intro call.
- If we have a relevant role open, we'll talk it through with you. If not, we'll keep your profile on file and contact you first when something that fits comes up.
You can also browse our current openings on our Careers page.
Why now? We're scaling faster than ever. This year, Airbnb started offering airport pickups by Welcome Pickups directly in its app in cities across Europe, Asia and Latin America. That means more destinations, more partners, more drivers and more travellers counting on us every day.
Every one of those rides runs on products and technology we build: the booking experience travellers use, the app our drivers rely on, the integrations our partners plug into and the tools our Operations teams work with. To keep up, we're growing our Product teams, and new roles open often, sometimes at short notice. We want to be ready with the right people when they do.
Where you could make an impact
What you'd work on
- Traveller experience: how travellers find, book and enjoy their transfers and in-destination services, from first click to drop-off
- Driver experience: the app and tools that help thousands of local drivers deliver a great ride
- Partner products & integrations: the APIs and tools that let Airbnb, hotels, vacation rentals and travel companies offer Welcome to their guests
- Internal tools & pricing: the platforms, automation and pricing logic our Operations teams run on every day
How you'd contribute
- Product management: as a PM or PO, owning products end to end, from discovery and experiments to delivery and iteration
- Backend & frontend engineering: building the services, APIs and web and mobile interfaces behind every booking and ride
- DevOps & infrastructure: keeping our platform fast, secure and reliable as volumes grow
- Product design: turning complex journeys into simple, intuitive experiences across web and mobile
- Product analytics: using data, experiments and insights to find what really moves the needle
What we look for in everyone
- Experience in a fast-paced tech business, ideally travel, mobility, marketplaces or consumer web and mobile products
- Ownership: you take work from idea to live and care about what happens after it ships
- User-focused: you care about what travellers, drivers, partners and internal teams actually need
- Data-driven: you use numbers, experiments and feedback to make decisions
- Strong communication skills, written and spoken, working across product, engineering, design and the wider business
- Curious and proactive: you're comfortable with constant change and always look for better ways to build, including with AI tools
- Fluent English; other languages are a big plus
What your discipline brings
- Engineers (backend & frontend): hands-on experience building and shipping production web or mobile software; you write clean, well-tested code and think about performance and scale
- DevOps: experience running cloud infrastructure, CI/CD pipelines and monitoring, with a focus on reliability and security
- Product Managers & Owners: a track record of discovery, clear requirements and prioritising by business and customer impact; comfortable with A/B tests and feature-flag rollouts
- Product Designers: a portfolio that shows strong UX/UI craft and a habit of putting simplicity and usability first
- Product Analysts: confident with product analytics tools (e.g. Mixpanel, Amplitude), SQL and experiment design
Our Stack: Ruby on Rails, PostgreSQL, Elasticsearch, Sidekiq, React, Ionic, Capacitor, Tailwind, Playwright, Figma, BigQuery, Mixpanel and dbt.
We welcome people from any stack and at every level, from early career to experienced lead.
Benefits
- Vibrant and fresh work environment
- Flexible work-from-home policy
- The tools you need to perform your daily tasks successfully
- L&D personal budget
- Private Insurance Plan
- +4 extra PTO days annually
- The unique opportunity to join “the next big thing” at ground level
