The posting
Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.
As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through five-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable.
This role provides a hybrid way of working with an onsite presence of 2 days/week.
Role description
The Team Lead - DSR proactively identifies, manages, and mitigates privacy risks across the organization. This role supports and develops their team to drive operational excellence, innovation, and adaptability in a constantly evolving regulatory landscape, while elevating the business's overall privacy maturity to the next level.
The Team Lead works closely with other LPA Services teams, as well as business partners across the organization, to build and maintain customer trust through the delivery of ongoing privacy initiatives.
Key Job Responsibilities and Duties
- People management, performance management & capacity management: Line manages, hires, develops, and retains privacy talent, setting operational goals, capacity plans, workload forecasting, and providing coaching and feedback.
- Tactical & operational planning and execution: Sets and executes operational plans with clear objectives that drive results and impact across the business and its brands.
- Team leadership & risk management: Guides and supports the team on initiatives that strengthen risk management..
- Stakeholder communication & influence: Aligns with internal and external stakeholders on requirements and progress, influencing agreement on privacy practices and operational matters.
- Continuous improvement, automation & AI integration: Drives improved working methods, automation, and AI adoption to boost efficiency and accuracy of results.
- Change management & privacy culture: Leads the team through change with a motivating approach, while promoting privacy awareness and a positive customer experience.
- Audit & regulatory coordination: Coordinates the team's response to audits and information requests from internal or external auditors and regulators.
Role Qualifications and Requirements
Required
- At least 3 years of team management experience, with the ability to lead effectively in a fast-paced environment
- Comfortable working in VUCA (volatile, uncertain, complex, ambiguous) environments
- Capacity to understand complex tasks and the technicalities of tools such as Jira, OneTrust, and ServiceNow
- Privacy domain experience., including for example exposure to privacy regulations and privacy operations
- Exposure to and experience with process automation and AI tools leveraged for the purposes of process improvement/ simplification/ integration
- Practical experience with continuous improvement experience (e.g. Lean Six Sigma, Kaizen) and project management experience
- Capacity planning, FTE sizing, and reporting experience
- Strong, assertive communication and stakeholder management skills, with strong decision-making ability and self-discipline
- Experience managing scope migrations, including change management.
Nice to have
- CIPP/E (IAPP) or CIPT certification
- Legal background such as a Law degree or exposure to / interaction with Legal teams.
Benefits & Perks
- Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
- Working in a fast-paced and performance driven culture
- Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
- Competitive compensation and benefits package
- Vast amounts of data to validate your ideas and the opportunity to experiment with real users
Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
