The posting
Job Profile Summary:
Accurately and consistently score students submissions. Provide robust feedback to students on each scoring event in written form.
Essential Functions and Responsibilities:
The Evaluator is a member of WGUs faculty. The Evaluator is a subject-matter expert and professional individual contributor with level knowledge within associated specialization/discipline.
Evaluators apply their own subject matter expertise and experience utilizing a rubric created by program and assessment development faculty and applied consistent with WGU, Evaluation Department, and team policies and procedures. The Evaluator crafts personalized, robust feedback to support accurate scoring of student responses and in furtherance of student progress.
Work plans and schedules for Evaluators are broadly defined and require the Evaluator to develop specific work plans and schedules to provide accurate and fair evaluations, with helpful (robust & personalized) feedback. Evaluators cooperate within and between teams to meet the departments commitment to students for a quick evaluation as defined by university leadership.
An Evaluator may be asked to contribute to the development of functional and organizational content, practices, and objectives to achieve goals in creative and effective ways. Such contributions may involve working with other functions within the Evaluation Department and/or with other departments.
High-performing experienced Evaluator's coach/mentor team members and assist colleagues.
The Evaluators work is situational and complex, requiring analysis and evaluation of student responses to assessment task prompts to achieve a secure, valid, and reliable determination of competencies for degree programs.
The Evaluator applies university, department, and team policies and procedures in scoring work and crafting helpful, robust, and personalized feedback to support students in developing competency and progressing with their degree program.
On occasion, an experienced Evaluator may be called upon to create and implement methods to improve student success and evaluation processes.
The Evaluator's work is critical to each students experience and success at WGU.
The Evaluator works individually and collectively, as part of a content-specific team, to meet the individual, team, and department objectives to be accurate, fair, helpful, and quick in an environment that is a great place to work.
The Evaluator works effectively and reports worktime accurately, to be good stewards of the students tuition dollars.
The Evaluator may be called on to resolve student concerns or address student inquiries.
With general direction from a manager and course lead, Evaluators are self-managed, taking initiative, and acting independently in completing performance assessment evaluations consistent with standard practices and policies and our commitment to students (i.e., accurate, fair, helpful & quick).
When faced with an unexpected student response, Evaluators are encouraged and expected to collaborate with other evaluators, course leads, and supervisors/managers as needed to make a fair determination of competency.
To be successful, Evaluators must be well connected and coordinated within their team, project teams, and any applicable cross-functional groups.
An experienced Evaluator may be asked to propose or collaborate on new methods and procedures on new or special assignments.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
Subject matter expertise and appropriate advanced degree(s)/credential(s) relevant to evaluation content area.
Work experience relevant to evaluation content area required.
Strong understanding, acceptance, and adherence to the tenets of competency-based education and the split faculty model.
Advanced strength in written and oral communication.
Demonstrated ability to discern evidence of competency within student submissions, including unexpected forms of response.
Demonstrated ability to use technology, adapt quickly to new processes, and manage complex cognitive loads.
Demonstrated ability to collaborate with colleagues to ensure validity and reliability of evaluation across multiple raters, including deferring to the guidance of the team, Lead Evaluator, or supervisor/manager.
Demonstrated ability to properly identify and refer student submissions for escalated care including but not limited to professional communication (i.e., articulation), originality, excellence awards, support in opening student submissions, content assistance, technology support.
