Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 71 days ago

Global Operations Team Lead

Workstream21 open roles

Where
Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGlobal Operations Team LeadWorkstream · Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workstream's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Workstream postings stay open a median of 33 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 71 days ago

Workstream median: 33 days open

The posting

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

In addition to our core business, Workstream is home to a small, fast-moving Robotics team focused on advancing the next generation of artificial intelligence and robotics. We partner with a leading AI and robotics company to produce high-quality, large-scale egocentric (first-person) video datasets that help train advanced AI models.

Grow With Us

Workstream is looking for a Team Lead for Global Data Operations. In this role, you will serve as the frontline leader bridge between the Operations Manager and the Video Data Contributors / Quality Auditors. You will be responsible for daily team performance, real-time technical troubleshooting, and auditing video footage for accuracy, camera alignment, and data compliance.

This is a high-impact role for someone who thrives in fast-paced tech operations, possesses strong attention to detail, and enjoys coaching a distributed team.

Day In The Life

Team Leadership & Daily Operations

  • Lead, mentor, and monitor the daily output of a team of Video Data Contributors and Quality Reviewers.
  • Track key team metrics including daily upload volume, active contributor retention, and error rates.
  • Conduct regular Q&A sessions and support office hours to answer contributor questions on filming protocols and hardware setup.
  • Foster high engagement and lower churn across a contract-based/distributed team.

Technical Guidance & Quality Assurance

  • Perform regular audits on uploaded video data to verify usability, camera positioning, lighting, and recording angles.
  • Troubleshoot hardware setup issues (wearable multi-camera setups, head-straps, smartphone mounts) and resolve technical uploading bottlenecks (Google Drive, cloud tools).
  • Identify recurring failure patterns in footage and work with the Operations Manager to update guidelines and training materials.

Onboarding & Hardware Coordination

  • Support the onboarding of new team members, conducting technical readiness checks and verifying required hardware/camera specs prior to project launch.
  • Help manage local physical lab activities and equipment usage when transitioning to office-based operations.

Compliance & Administration

  • Enforce strict data privacy protocols (e.g., ensuring no PII or non-consented faces/sensitive items are present in footage).
  • Track contributor hours, video task completion rates, and submission logs to assist management with compensation and bonus payouts.

Recruitment Support & Onboarding Coordination

  • Application Screening Support: Assist the Recruiting team by screening incoming applications against specific operational criteria (e.g., camera/smartphone hardware specs, workplace access, schedule availability).
  • Onboarding Execution: Coordinate with People Ops to guide qualified candidates through document completion, NDA signing, and equipment setup, resolving bottlenecks to get contributors ready quickly.
  • Pipeline Status Tracking: Track squad capacity and candidate conversion rates, flagging upcoming contributor shortages to the Recruiting team to trigger hiring drives before production targets are missed.

Financial Reconciliation & Payroll Coordination

  • Hours & Data Reconciliation: Audit weekly contributor activity logs against verified, usable video uploads to ensure the company only pays for approved footage.
  • Finance Reporting: Consolidate squad data into accurate "Ready-to-Pay" reports and submit them to the Finance/Payroll team on scheduled payout cycles.
  • Payout Support & Dispute Resolution: Act as the primary administrative contact for contributor payment inquiries, investigating and resolving discrepancies between submitted logs and final payouts.

Who You Are

  • Leadership Experience: 3+ years of experience as a Team Lead or Senior Specialist in BPO, AI Data Annotation, Marketplace Operations, or Tech Operations.
  • Technical Aptitude: Tech-savvy with hands-on experience using multi-camera hardware, smartphones, or recording wearables. Ability to quickly master and teach multi-angle recording nuances.
  • Eye for Quality: Exceptional attention to detail with experience auditing visual or data-driven deliverables.
  • Communication: Excellent verbal and written English communication skills; comfortable hosting team syncs and drafting operational guidelines.
  • Adaptability: Comfortable working with distributed/gig workforce structures and operating in a high-growth startup environment.

Preferred Qualifications

  • Prior experience in AI/Computer Vision data collection, Data Labeling, or Media Production/QA.
  • Experience in hardware tracking or logistics management.
  • Exposure to working with cross-functional global teams (US and Philippines).

Working Conditions & Requirements

  • Work Setup: Initial remote/work-from-home setup, transitioning to a hybrid/office-based setup in Metro Manila (2 to 4 days per week).
  • Compliance: Strict policy on moonlighting; candidates must agree to background

Know More About Workstream

  • https://www.workstream.us/blog/funding-series-b
  • https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
  • https://techbuzz.news/buzzworthy-august-27-2021/

Additional Information

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workstream's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workstream's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workstream's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.