The posting
Responsibilities Include: • Establishing yourself as the primary point of contact within assigned accounts for all quoting and order management activities • Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details) • Proactively build and maintain a strong working knowledge of assigned accounts • Proactively build and maintain a strong working knowledge of strategic OEM products and services • In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations • In-depth knowledge of WWT’s Go-To-Market Strategy and solution offerings • Consistent participation in weekly ATC Strategy Meetings / Call (ATSM) • Proactive participation in all key account planning sessions as well as key customer and partner briefings • Working knowledge of Direct and Indirect sources of supply and associated quote and order processes • Proactively leverage product promotions and rebate incentives • Expert knowledge of partner registration process • Proactively recognize and take necessary action to upsell and or attach services to an existing opportunity • Proactively provide detailed quote and order management reports to key stakeholders • Assist, mentor, and onboard new sales ops employees
Personal Attributes: • Ability to build and maintain strong relationships both inside and outside the organization • Adaptable and flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations • Excellent communication skills • Strong organizational skills • Capability to multi-task and respond to change • Perform duties with accuracy and with strong degree of urgency • Ability to prioritize and perform work in a timely manner • Team Player • A passion for learning and continued education
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Qualifications: • B.A., Business, Finance or other related field or equivalent work experience within the IT industry • Minimum of 3 years of sales and or sales support experience in the information technology industry • Must understand and be able to articulate the WWT leadership initiatives. • Ability to work independently and/or on a team with minimal supervision. • Ability to manage multiple tasks simultaneously. • Must be the subject matter expert concerning daily processes and procedures. • Must understand and be able to articulate the WWT leadership initiatives. • Knowledge of program and contract specific budget and sales cycles. • Proficient PC Skills (MS Office Suite) • Ability to effectively utilize WWT internal systems, tools and processes • Demonstrated leadership, communication and problem solving skills • Ability to travel as required meeting team and departmental goals



