The posting
Qualifications
- 15+ years of progressive experience in IT solutions, services, or technology consulting, including 7+ years leading managers and multi-disciplinary teams
- Proven success setting strategy and delivering measurable outcomes (bookings, gross profit, cost per transaction) for a large solutioning or services organization
- Experience providing executive-level deal review and risk-based guidance on large, complex, multi-solution engagements
- Working depth in enterprise technology, preferably Networking and Digital Workspace; familiarity with Supply Chain Services, OEM services resale, and productized solutions or service catalogs
- Experience establishing quality-assurance, audit, and continuous-improvement practices for solutions work
- Experience leading business adoption of AI-enabled or automation platforms, including stakeholder alignment and value-measurement frameworks
- Experience planning or overseeing merger or acquisition integration, including operating-model alignment
- Record of building high-performing teams through coaching, succession planning, and leadership development
- Strong financial acumen across bookings, forecast, budget, pipeline, and gross profit, with experience designing executive dashboards and reporting
- Excellent executive communication and cross-functional partnership with Sales, Delivery, Finance, Legal & Compliance, and Go-to-Market teams
- Bachelor’s degree in Business, Engineering, Computer Science, or related field, or equivalent experience
Preferred
- Experience at a systems integrator, reseller, or large technology solutions provider
- Background in both solutions architecture and sales leadership
- MBA or relevant industry certifications (e.g., Cisco, Microsoft, ITIL, PMP)
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $175,000 to $220,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.
The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
- Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program
Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!
If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.
World Wide Technology is an Equal Opportunity Employer.
Why WWT?
World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.
Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Job Summary
As a Sr. Practice Director you oversee multiple practice areas, focusing on strategic growth, client relationship management, and operational excellence. You will drive strategic initiatives, manage practice performance, and ensure the delivery of exceptional client service and results. This role requires a seasoned leader with extensive experience in managing complex consulting portfolios and driving business growth.
Job responsibilties
- Help set departmental strategy, foster innovation, and provide operational oversight to ensure initiatives and functions align with business priorities and deliver intended outcomes.
- Provide business leadership for FirstLight, WWT’s AI-enabled, end-to-end services solutioning platform, including strategic direction, stakeholder alignment, adoption, and business outcomes. Service delivery and product management remain outside this role’s scope.
- Provide executive-level solutioning perspective and risk-based guidance during Deal Review for WWT’s largest and most complex engagements.
- Set strategy and provide portfolio-level oversight of solutions for OEM Services Resale. Other teams will prepare individual engagements.
- Set strategy and provide oversight of the Service Catalog and Productized Solutions programs. A Senior Manager under this role’s direction will be responsible for day-to-day leadership and execution.
- Set strategy and provide portfolio-level oversight for Supply Chain Services solutions, aligning priorities, investments, and solution quality with business objectives. A Senior Manager reporting to this role will be responsible for day-to-day leadership and execution.
- Provide strategic oversight of solution quality across the assigned portfolio by establishing quality-assurance and audit practices, coaching SSAs and leaders, incorporating Sales and Delivery feedback, and implementing tactical and strategic improvements. Primary focus will be on Networking and Digital Workspace engagements.
- Partner with other Solutions leaders to improve the quality and consistency of Solutions Intake and enable collaborative solutioning across multiple Solution Areas.
- Build a high-performing, engaged organization by advancing employee recognition, satisfaction, development, training, and leadership development.
- Set the agenda for and lead employee and leadership meetings that align teams, communicate priorities, and drive decisions. Managers and employees reporting to this role will coordinate related planning and follow-up activities.
- Provide timely, clear, and relevant communication to leaders and employees regarding strategy, priorities, decisions, progress, and organizational changes.
- Lead strategic initiatives each year.
