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Open nowPosted 44 days ago

【27届校招】服务大区管理培训生-苏皖大区

xiaopeng/30799915 open roles

Where
Suzhou, Jiangsu, Chinese Mainland
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Your applicationOpen now【27届校招】服务大区管理培训生-苏皖大区xiaopeng/307999 · Suzhou, Jiangsu, Chinese Mainland

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 44 days ago

The posting

负责所在大区内直营和授权售后门店的管理，包含售后门店日常客户接寺、维修车间流程优化、客诉处理和满意度提升、门店经营优化等；根据部门培养规划，按需在门店接待岗、车间管理岗等进行轮岗学习，实际了解一线门店运营实况。 1.服务保障: ①在导师指导下,协助分析门店服务运营中出现的具体问题,进行根因析并提出初步改善建议； ②支持区域和门店落实公司的安全管理措施； 2.客户体验： ①通过系统学习用户全生命周期旅程，识别关键体验触点；基于公司制定的体验标准，提出流程改善建议 ②通过客户VOC挖掘业务管理问题及客户真实需求，提出合理化改善建议并协同支持落地； 3.经营管理： ①通过解读门店及区域的日常经营报表，理解业务经营逻辑并提出合理建议，支持区域/门店改善落地； ②了解区域市场竞争环境及用户需求特点，挖掘日常经营改善和优化点。

1.本科及以上学历（2027届应届毕业生），汽车类、机械工程类、工商管理类专业优先；； 2.熟练使用Excel/PowerPoint，具备基础数据分析能力，具有汽车行业或互联网、新零售相关实习经验优先； 3.持有车辆驾照优先，可适应高频次区域差旅； 4.热爱汽车与科技行业，对智能电动汽车趋势有敏锐洞察；自驱力强，抗压能力优秀，能在快节奏环境中高效执行。

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