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Open nowPosted 355 days ago

智能服务技术专家

xiaopeng/index1,586 open roles

Where
Guangzhou, Guangdong, Chinese Mainland
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Your applicationOpen now智能服务技术专家xiaopeng/index · Guangzhou, Guangdong, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on xiaopeng/index's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. xiaopeng/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 355 days ago

xiaopeng/index median: 1 days open

The posting

岗位职责 1、负责处理客户反馈或远程诊断服务顾问升级的复杂技术问题，进行深度远程问诊与诊断，制定线上解决方案； 2、针对无法通过线上远程解决的问题，协调并指导各地服务中心，提供精准的技术方案和备件建议； 3、作为技术核心，与小鹏各地服务中心技术团队紧密协作，确保疑难车辆进场前已完成方案和备件准备； 4、总结、沉淀典型案例，构建和维护故障知识库，为前端服务团队和售后服务中心提供技术赋能； 5、定期参与技术研讨会和培训，引领团队技术能力提升，并完成上级交办的其他技术相关工作。

任职要求 1、大专及以上学历，汽车工程、车辆维修、新能源汽车技术等相关专业背景； 2、具备3年以上高端品牌汽车维修或技术专家经验，熟悉新能源汽车技术者优先； 3、拥有出色的汽车故障诊断能力，能够独立解决三电系统、底盘、车身电子等复杂问题； 4、具备优秀的技术沟通和协调能力，能够清晰地向服务团队及客户解释技术问题与解决方案； 5、持有驾照且驾驶熟练，具备C1及以上驾驶证； 6、具备强烈的责任心、出色的逻辑思维和抗压能力，拥有良好的团队协作精神和客户服务意识。

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