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Open nowPosted 40 days ago

CLOSER WHATSAPP / UPSELL — PLENO

xlevel64 open roles

Where
São Paulo, SP, BR, Remote
Work mode
Remote
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Your applicationOpen nowCLOSER WHATSAPP / UPSELL — PLENOxlevel · São Paulo, SP, BR, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on xlevel's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 40 days ago

The posting

Empresa especializada em mentoria e treinamentos digitais focados em transformação, com um público majoritariamente feminino.

Buscamos um(a) Closer WhatsApp / Upsell Pleno para atuar na conversão de clientes que já tiveram uma primeira experiência com os produtos da empresa.

O profissional será responsável por abordar clientes que já adquiriram produtos de entrada, principalmente cursos online, e identificar oportunidades para oferecer o próximo passo da jornada, realizando vendas de Upsell de mentorias e outros produtos.

A atuação será principalmente por WhatsApp, utilizando texto e áudio, com uma abordagem consultiva, estratégica e direcionada para conversão.

Principais Responsabilidades:

Atuar no processo de Upsell da empresa; Abordar proativamente clientes que já realizaram uma compra; Realizar contatos pelo WhatsApp utilizando texto e áudio; Identificar o momento, perfil e necessidade do cliente; Apresentar o próximo produto ou mentoria de forma personalizada; Gerar valor e mostrar como a nova solução pode contribuir para a evolução do cliente; Conduzir a negociação e trabalhar objeções; Realizar follow-ups para aumentar as oportunidades de conversão; Recuperar oportunidades que não avançaram inicialmente; Registrar e acompanhar as interações e resultados; Trabalhar com foco em conversão, faturamento e metas.

Requisitos:

Experiência comprovada como Closer ou vendedor consultivo; Experiência com vendas digitais; Vivência com vendas pelo WhatsApp; Experiência com Upsell, Cross-sell ou recuperação de vendas; Desejável experiência com infoprodutos, cursos online, mentorias ou produtos digitais; Boa comunicação escrita e verbal; Habilidade para trabalhar com texto e áudio; Capacidade de criar conexão e relacionamento com o cliente; Habilidade para conduzir objeções e negociações; Perfil proativo, comercial e orientado a resultados; Segurança para realizar ligações quando necessário.

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