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Open nowPosted 1084 days ago

客户成功经理

yimiandata/index11 open roles

Where
Guangzhou, Guangdong, Chinese Mainland
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Your applicationOpen now客户成功经理yimiandata/index · Guangzhou, Guangdong, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on yimiandata/index's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 1084 days ago

The posting

1、负责合作客户的全生命周期管理，包含项目交付、客户维护，保证客户满意度同时实现潜在upsell 2、跨部门协调统筹，协同项目、产品等团队解决客户日常问题，如针对数据异动点进行定位和下钻分析 3、作为内外部沟通的桥梁，能很好的转换内外部术语、信息并准确传达，能将客户遇到的问题进行定位拆解，输出待调研的数据异动点给到协作团队 4、定期回访与联系客户，了解客户业务发展和产品使用情况，传递产品价值，提供有效的数据解决方案 5、客户需求和反馈进行收集分析，为客户及用户提供更优质服务，推动内部数据产品迭代优化

1、本科以上学历，市场/营销、数据分析、统计学相关专业优先 2、1年以上客户服务经验或快消行业数据分析经验，掌握基础sql、有商业敏感度、熟悉快消领域业务数据逻辑 3、具备项目管理和协作能力，能够作为项目负责人，跨部门协调，解决客户遇到的业务问题 4、具有良好的沟通协作能力，具备快速学习能力 5、性格外向积极乐观，具备结果导向的自我驱动能力 6、英语读写流利（能满足客户邮件及报告的读写需求）

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