The posting
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Track and Trace Operator for a third-party logistics company.
Responsibilities:
- Daily communication with drivers and customers
- Notifying appropriate parties of any issues
- Inputting updates into the system
- Answering incoming calls from clients
- Scheduling appointments
- Maintaining current knowledge of market trends in the transportation marketplace
- Other duties as required by business needs or as assigned
Working conditions:
- Working schedule: Fri-Sat-Sun 9 pm-6 am EST
- Competitive Salary in USD
- Remote mode of work
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team
- 1+ years of experience in the customer support field
- TMS McLeod
- English level - upper-intermediate or higher
- Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
- Expert knowledge of team members' roles and responsibilities
- Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within the company, and support a team environment
- TMS McLeod
- Must possess strong organizational and time management skills to meet department goals and deadlines
- Must be punctual and have excellent attendance



