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Open nowPosted 2 days agoWe saw it 69 min after it went up

Track & Trace Operator

Zelh23 open roles

Where
Remote job, Remote
Work mode
Remote
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Your applicationOpen nowTrack & Trace OperatorZelh · Remote job, Remote

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Zelh postings stay open a median of 21 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 2 days ago

Zelh median: 21 days open

The posting

We are seeking a detail-oriented and proactive Track & Trace Operator with logistics experience to join our team. The ideal candidate will be responsible for monitoring shipments, ensuring on-time deliveries, and resolving any transportation-related issues. This role requires excellent communication skills, strong problem-solving abilities, and a deep understanding of logistics operations.

Key Responsibilities:

  • Track and monitor shipments from origin to destination to ensure timely delivery.
  • Communicate with carriers, drivers, and internal teams to provide real-time updates on shipment status.
  • Identify and resolve transportation delays or issues by coordinating with stakeholders.
  • Maintain accurate records of shipment statuses, delays, and resolutions in the system.
  • Ensure compliance with company policies and industry regulations.
  • Proactively address potential disruptions in the supply chain and escalate concerns as needed.
  • Generate and analyze reports related to shipment performance and key logistics metrics.
  • Assist in optimizing routing and delivery efficiency.
  • Provide exceptional customer service to internal and external stakeholders regarding shipment inquiries.

Working conditions:

  • Work schedule: Monday - Friday: 4:00 PM - 12:00 AM EST Monday - Friday: 8:00 AM - 4:00 PM EST
  • Competitive Salary in USD
  • Remote mode of work
  • 10+ business days of paid time off
  • Team building and corporate events
  • Equipment provided
  • A supportive team
  • Strong knowledge of logistics tracking systems and software.
  • Excellent problem-solving and critical-thinking abilities.
  • Strong verbal and written communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • Attention to detail and accuracy in data entry and record-keeping.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and logistics management software.
  • Experience working with freight carriers, 3PLs, or transportation management systems (TMS).
  • Knowledge of domestic and international shipping regulations.
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