The posting
Zotefoams plc is a global leader in advanced cellular materials, trusted by some of the world’s most recognized brands to deliver high‑performance solutions.
We design and manufacture lightweight, high‑quality foam products that support innovation across sectors including sports and leisure, aviation, automotive, medical and industrial applications. Alongside our core materials business, we develop and commercialize patented technologies and deliver specialist insulation systems for complex, high‑value environments.
This is an exciting time to join Zotefoams. We are growing internationally, investing in our people, technology and capabilities, and seeing increasing demand for our products across global markets. Our work sits at the heart of innovation, helping customers push boundaries in performance, sustainability and design.
We offer the chance to be part of a collaborative, forward‑thinking organization where your ideas are valued, your development is supported, and your contribution has real impact on a global scale.
About the Role:
The Customs & Logistics Specialist is responsible for managing import and export operations, customs compliance, and logistics coordination to ensure the timely and cost-effective movement of goods. This role serves as the primary contact for customs-related matters, working directly with Customs authorities to ensure compliance with applicable regulations and smooth customs clearance processes. The position also covers supplier sourcing, RFQ management, quotation evaluation, cost analysis, and negotiation of logistics and customs-related services, while coordinating with freight forwarders who primarily support transportation execution and document processing.
Role Responsibilities:
- Manage and coordinate import/export operations to ensure compliant and timely customs clearance and delivery.
- Prepare and maintain customs, logistics, and shipping documentation in accordance with regulatory requirements.
- Liaise with freight forwarders, customs brokers, suppliers, and government authorities on customs and logistics matters.
- Process warehouse transactions and maintain inventory accuracy in D365.
- Conduct inventory reconciliations, stock count support, and inventory discrepancy investigations.
- Maintain accurate logistics, customs, and warehouse records for compliance and audit purposes.
- Monitor logistics performance and identify opportunities to improve efficiency, accuracy, compliance, and cost effectiveness.
- Collaborate with internal stakeholders to support smooth end-to-end supply chain operations.
What you'll need:
- College or Bachelor's degree in International Trade, International Business, Import-Export, Logistics, Supply Chain Management, Commerce, or a related field.
- Minimum 2 years of experience in customs, logistics, import-export, or supply chain operations.
- Strong knowledge of customs regulations, import-export procedures, Incoterms, transportation, and international trade practices.
- Experience working directly with Customs authorities, customs brokers, freight forwarders, and logistics service providers.
- Experience in supplier sourcing, RFQ management, quotation evaluation, supplier selection, and commercial negotiation.
- Ability to analyze logistics costs and identify cost-saving opportunities.
- Good English communication skills, including communication with overseas suppliers and service providers.
- Proficiency in Microsoft Office applications, especially Excel.
- Strong negotiation, problem-solving, communication, and organizational skills
What were looking for?
The ideal candidate combines strong customs and logistics knowledge with disciplined transaction processing and inventory control capabilities. You are comfortable working with data, systems, regulations, and multiple stakeholders while maintaining high levels of accuracy and compliance.
You demonstrate a strong sense of ownership, accountability, and continuous improvement. You proactively identify risks, resolve operational issues, and contribute ideas that improve efficiency, inventory accuracy, and supply chain performance.
Success in this role means ensuring customs compliance, maintaining accurate warehouse data, supporting smooth logistics operations, and delivering high levels of inventory accuracy that enable the business to operate safely, efficiently, and effectively.
Why Join Us?
Zotefoams is growing fast, investing globally and winning in new markets. This is a chance to be part of a business where things are moving, decisions are made quickly, and your work has real impact.
You won’t be a small cog here. You’ll have the space to take ownership, contribute ideas and see them through. We back our people to develop, step up and build long term careers, supported by a team that works together and delivers.
Our Values Courage – We challenge, act and push for better. Impact – We focus on what matters and deliver results. Respect – We value different perspectives and work as one team.
Zotefoams is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.
