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Open nowPosted 795 days ago

Bridging Case Manager- Hybrid

brookeharrisonrecruitment21 open roles

Where
London, United Kingdom
Work mode
Hybrid
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Your applicationOpen nowBridging Case Manager- Hybridbrookeharrisonrecruitment · London, United Kingdom

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  2. 3.5%3 days
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  4. 13.2%14 days
  5. 34.6%30 days
This job: posted 795 days ago

The posting

A leading non - bank lender, awarded a spot in The Sunday Times "Best Place to Work," reflecting its dedication to creating an exceptional workplace!

Join our dynamic team specializing in providing exceptional lending solutions. We are seeking a dedicated Bridging Case Manager to support our underwriting team with the day-to-day processing of loan applications from the initial stage through to completion.

Job Purpose:

This role focuses on assisting the Bridging underwriting team, ensuring efficient processing of loan applications and maintaining a 'gatekeeper’ approach at all stages.

Key Responsibilities:

  • Proactively manage a pipeline of cases to ensure swift completion of applications.
  • Provide timely, accurate, and appropriate responses to phone calls, inquiries, or correspondence from clients, lenders, or conveyancers.
  • Conduct various security and KYC checks on borrowers.
  • Understand Lending Policy and flag potential issues to assist underwriters with assessments and approvals.
  • Review application forms, loan documentation, credit reports, valuation reports, bank statements, and land registry documentation.
  • Handle queries from introducers, direct clients, and third parties, keeping them updated on the progress of their applications and delivering excellent service.
  • Obtain and chase quotes from third parties, including valuers, solicitors, and quantity surveyors.
  • Prepare offer documentation, including ESIS and Facility Letters.
  • Attend and contribute to internal team meetings.
  • Organize and maintain internal digital filing systems.
  • Accurately enter data and continually update internal CRM systems.
  • Proactively identify process improvements/issues before they impact service.
  • Work effectively and collaboratively as part of a team and with wider business stakeholders.
  • Manage the handover of completed loans to the servicing team.
  • Adhere to all risk, compliance, and financial crime-related policies, procedures, and reporting obligations.

Core Skills:

  • Strong communication skills
  • Excellent attention to detail and high standards
  • Ability to organize and prioritize workload
  • Ability to multi-task and work on your own initiative with a flexible approach
  • Proficient in administration, computer literacy, and communication
  • Understanding of Credit Agency reports, KYC, AML, and fraud prevention systems

Experience:

  • Minimum of 2 years of case management experience
  • Previous experience working at a bridging/specialist lender is advantageous

What We Offer:

  • Competitive salary
  • Professional development opportunities
  • Hybrid working options
  • Holidays 28 day + Bank Holidays
  • Supportive Leadership
  • A supportive and collaborative work environment

If you are a proactive individual with a strong eye for detail and experience in mortgage case management, we would love to hear from you. Apply now to join our dedicated team and contribute to our success!

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