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Open nowPosted 6 days ago

Customer service medewerker

ACCENT

Where
Gent, Belgium
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Your applicationOpen nowCustomer service medewerkerACCENT · Gent, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ACCENT's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 6 days ago

The posting

3 redenen om voor deze job te kiezen

  • Een zelfstandige functie met impact
  • Een klein team waarin samenwerking echt telt
  • Jij houdt van snel schakelen & multitasken

Zo ziet je job er uit

Als Customer Service Representative volg je klantbestellingen op van aanvraag tot levering en zorg je voor een vlotte samenwerking tussen klanten en interne afdelingen.

  • Je beheert het volledige orderproces en volgt bestellingen, levertermijnen en leveringen nauwgezet op.
  • Je bent het aanspreekpunt voor klanten, beantwoordt vragen en behandelt klachten in het Nederlands, Engels en waar nodig Frans.
  • Je stemt af met productie, planning en transport en bewaakt meerdere klantendossiers tegelijk.
  • Je volgt exportorders en bijbehorende documentatie op voor klanten binnen en buiten de EU.
  • Je denkt mee over procesverbeteringen, digitalisering en AI en ondersteunt collega's waar nodig.

Je bouwt geleidelijk je eigen klantenportefeuille op. Daarbij zijn overzicht bewaren, prioriteiten stellen en flexibel schakelen essentieel.

Dit heb je nodig voor de job

We zoeken een ervaren customer serviceprofessional die zelfstandig werkt, klantgericht communiceert en vlot schakelt tussen verschillende dossiers.

  • Je hebt ervaring in customer service, customer support, order management of orderverwerking.
  • Je kunt prioriteiten stellen, bewaart het overzicht en neemt initiatief, ook wanneer de planning verandert.
  • Je werkt zelfstandig, maar bent ook een echte teamspeler. Je hebt affiniteit met IT, digitalisering en automatisering.
  • Je communiceert zeer goed in het Nederlands en Engels en hebt een stevige basiskennis van het Frans, onder meer voor klachtenbehandeling.

Relevante werkervaring en zelfstandigheid zijn belangrijk. We zoeken iemand die snel zijn of haar weg vindt in de functie; iemand zonder relevante ervaring past daarom niet in deze rol.

Posting text belongs to the employer. Removal requests: contact us.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ACCENT's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ACCENT's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ACCENT's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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