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Open nowPosted 5 days ago

Customer Service Medewerker

ACTIEF INTERIM WAREGEM

Where
Tielt, Belgium
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Your applicationOpen nowCustomer Service MedewerkerACTIEF INTERIM WAREGEM · Tielt, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ACTIEF INTERIM WAREGEM's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 5 days ago

The posting

Ben jij iemand die energie krijgt van klanten helpen en graag de stem van een organisatie bent? Dan hebben wij een plek voor jou in ons team!

Wat ga je doen?

Als Customer Service Medewerker ben jij het eerste aanspreekpunt voor onze klanten.

Elke vraag, opmerking of klacht komt via jou binnen — en jij zorgt ervoor dat elke klant zich gehoord voelt.

Je staat klanten te woord via telefoon en mail en biedt oplossingen die écht werken.

Je verantwoordelijkheden:

  • Beantwoorden van klantvragen en oplossen van problemen via telefoon en mail
  • Geven van product- en dienstinformatie en advies op maat
  • Professionele afhandeling van klachten
  • Interne registratie en opvolging van klachten
  • Orderintake
  • Opmaak van orderbevestigingen en communicatie hierover met klanten
  • Bijdragen aan het optimaliseren van klanttevredenheid en serviceprocessen
  • Uitvoeren van taken volgens de procedures/instructies van ons kwaliteits-, veiligheids- en milieuzorgsysteem

In deze rol rapporteer je rechtstreeks aan de Team Lead Customer Service, die jou ondersteunt in je dagelijkse werkzaamheden en ontwikkeling.

Wat breng je mee?

  • Ervaring in een klantgerichte functie (customer service, callcenter, winkel, …)
  • Communicatieve vaardigheden in Nederlands, Frans en Engels
  • Je bent stressbestendig en blijft kalm wanneer het druk wordt
  • Je bent flexibel en schakelt vlot tussen verschillende taken
  • Je werkt probleemoplossend en denkt actief mee met de klant
  • Ervaring met een CMR-systeem is een plus

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ACTIEF INTERIM WAREGEM's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ACTIEF INTERIM WAREGEM's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ACTIEF INTERIM WAREGEM's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

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