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Open nowFirst seen 6 days ago

Customer Service Team Lead (CS/BPO)- English B2 Level- YOGYAKARTA

ADI Group851 open roles

Where
Yogyakarta, Jogja, Indonesia
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Your applicationOpen nowCustomer Service Team Lead (CS/BPO)- English B2 Level- YOGYAKARTAADI Group · Yogyakarta, Jogja, Indonesia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ADI Group's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

FULLTIME JOB OPPORTUNITY!! Mid March joiners only OR Immediate Joiners !!!  About Client : Industry IT Services and IT Consulting Company size: 10,001+ employees Headquarters: Newark, California Specialties: Renewals Management, Technical Support, Customer Care, Cross Channel Media, Sales and Marketing, Outsourcing, and Call Centers US$ 2.1B  ROLE- CUSTOMER SERVICE TEAM LEAD (Excellent English -B2 Level) Location- Yogyakarta, Indonesia  IMPORTANT : - exp as CS Team Leader min 1 year - ready to work in shifts including night shift - max budget: 5,800,000 IDR   Role Description

This is a full-time on-site role as Customer Service Team Lead in Bengaluru. The Customer Service Team Lead will be responsible for managing a team of customer service representatives, ensuring customer satisfaction, and resolving customer issues while maintaining a professional and positive environment.

Qualifications

  • Customer satisfaction and customer support skills.
  • Must have international voice process experience.
  • Customer service management and communication skills
  • Excellent interpersonal and leadership skills
  • Ability to manage a team and handle customer escalations.
  • Experience in a customer service or call center environment.
  • Bachelor's degree in business or related field is preferred.  To Apply Kindly share resume on [email protected] OR Line ID: nikita5577 OR WhatsApp : +91 9922648280
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