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Open nowFirst seen 2 days ago

QA- Cantonese (Night Shift)

ADI Group851 open roles

Where
Cyberjaya, Selangor, Malaysia
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Your applicationOpen nowQA- Cantonese (Night Shift)ADI Group · Cyberjaya, Selangor, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ADI Group's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

JOB DESCRIPTION FOR Associate/Sr. Associate Quality

Designation: Associate/Sr. Associate Quality

Location: Cyberjaya, Malaysia

Experience: Minimum 3 years industry experience with minimum 1 year experience in role applied for

Language proficiency required: Cantonese, English

Roles and Responsibilities

· Conduct Transaction Quality Audits

· Provide Feedbacks and suggestions for improvement

· Publish Dashboards at defined intervals

· Drive Quality and process improvement initiatives

· Data Analysis Strong Analytical skills with an ability to draw conclusions from data(Error Analysis and Root Cause

· Analysis for process deviations)

· Provide data inputs to internal stakeholders

· Flexibility and Availability for any ad-hoc business requirement

· Ensure Confidentiality, Availability and Integrity of Data

Key Deliverables (KRA Measure)

· Establish controls on Transaction Processing aiming for a Zero Defect Output

· Report and Publish Transaction Quality Metrics

· Providing coaching and feedback on QA findings

· Provide Feedback and suggestions for improvement

· GAP Analysis & Controls

· Adherence & record maintenance to Tech M QMS Requirements

· Continuous Focus and Drive to meet and exceed SLAs

· Carry out Quality Initiatives

Applicants Specifications & Qualification:

· Excellent verbal and written communication (Cantonese) in an international process

· Candidate must be college or vocational school graduates or possess comparable work experience

· The candidate should have excellent problem solving capabilities and lateral thinking skills

· Knowledge of usage of MS tools-Intermediate level (Excel, word, PowerPoint)

· Good Knowledge of QA Audit and Evaluation function

· Coaching and objection handling skills

· Good understanding of QA calibration

· Analytical bent of mind

· Ability to handle pressure and a natural go getter

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