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Open nowFirst seen 4 days ago

Transportation Customer Service -TH + EN (B2)

ADI Group851 open roles

Where
Bangkok, Bangkok, Thailand
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Your applicationOpen nowTransportation Customer Service -TH + EN (B2)ADI Group · Bangkok, Bangkok, Thailand

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ADI Group's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Role : Customer Service Agent - Transportation Account Location : Bang Na, Bangkok Date of Joining (Start date): 22nd March

Project Industry: Transportation

Task: Email, Chat, Voice

Requirement:TH + EN (B2) Welcome Freshgrad Bachelor

Days -off : 2 days, depending on schedule.

Shift - 24-7

Budget : 22,000 THB //Meets KPI 1,000/M//Meets Attendance 750 /M

 Excellent Communication in English ( B2)

Job Description

Responsibilities; - Provide all required information to customer through out any channels (Phone, Email, Chatbot, Social Media, etc.) - Handle and support customer issue/ problem to ensure that the problem will be solved and recognized as per aspect and contribute the customer satisfaction. - Cooperate with all related parties in case that next further is required to be response/ proceed from related parties.

Qualifications; - At least Senior Vocational' s Degree and/ or Bachelor's Degree in any fields. - Fresher is welcome and experience is a plus from Airline, Tour Agency, Hospitality and Call Center from any airline, booking platform will be advantage. - Excellent in English for Speaking, Listening and Writing (At least B2 is needed). - Working 5 days a week which weekend is included (Shift rotation is apply).

Perks/Benefits; - Basic Salary. - Performance Incentive. - Diligent Allowance. - Social Security Fund. - Group Insurance (Life, Health & Accident cover worldwide). - Annual Increment (As per company policy). - Bonus (As per company policy). - Leave Entitlement (AL, SL, BL, etc.). - Entertainment Events (Whole year). - Yearly Health Checkup (As per company policy). - Special Rewards & Points to redeem any special vouchers, gifts, etc.

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