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Open nowFirst seen 6 days ago

Técnico/a de Operaciones y Mesa de Ayuda (Nivel 1)

Advice108 open roles

Where
Montevideo, Uruguay
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Your applicationOpen nowTécnico/a de Operaciones y Mesa de Ayuda (Nivel 1)Advice · Montevideo, Uruguay

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Advice's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Advice postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

Advice median: 2 days open

The posting

Seleccionamos para la Caja Notarial, una institución previsional uruguaya con más de 85 años de trayectoria, responsable de administrar el régimen de seguridad social de los escribanos y otros colectivos vinculados a la función notarial. Nos encontramos en la búsqueda de un/a Técnico/a de Operación y Mesa de Ayuda para incorporarse al equipo de Infraestructura Tecnológica. El objetivo de la posición será brindar soporte técnico de primer nivel a los usuarios, atendiendo requerimientos de hardware y software, y colaborar con la operación y monitoreo de la infraestructura tecnológica. La persona será responsable de diagnosticar y resolver incidentes, realizar instalaciones y configuraciones, efectuar el seguimiento de requerimientos y escalar aquellos casos que requieran una intervención especializada. Asimismo, participará en tareas básicas de administración y monitoreo de servidores, redes y sistemas. Principales responsabilidades: Brindar soporte técnico de primer nivel a usuarios en hardware y software. Instalar, configurar y mantener equipos con sistema operativo Windows. Instalar y configurar impresoras y otros periféricos. Configurar y brindar soporte básico sobre redes. Atender consultas relacionadas con correo electrónico, navegadores y herramientas de escritorio. Realizar tareas básicas de administración de servidores Windows, como gestión de usuarios, carpetas y permisos. Colaborar en el monitoreo de servidores, redes, seguridad y servicios. Realizar diagnóstico y resolución de incidentes, derivando aquellos de mayor complejidad. Registrar y documentar fallas, incidentes y soluciones. Colaborar con la gestión del inventario de hardware y software. Participar en tareas de mantenimiento y actualización de la infraestructura tecnológica. Requisitos Buscamos estudiantes avanzados o egresados de carreras técnicas en Informática, o personas que cuenten con formación y experiencia equivalente en soporte tecnológico. Será necesario contar con entre 1 año y medio y 2 años de experiencia en posiciones de soporte técnico, mesa de ayuda o similares, y haber tenido contacto con entornos de infraestructura tecnológica. Se requiere experiencia técnica en equipos Windows, instalación y configuración de impresoras y periféricos, resolución de incidentes de hardware y software, así como conocimientos básicos de redes, correo electrónico y navegadores. Se valorará especialmente contar con conocimientos de administración básica de servidores Windows, particularmente en gestión de usuarios, carpetas y permisos. Orientamos la búsqueda a personas con vocación de servicio y muy buen trato con los usuarios, que se caractericen por su paciencia, capacidad de escucha y disposición para ayudar. Será importante contar con capacidad para analizar y priorizar requerimientos, resolver problemas de manera metódica y responsable, y trabajar colaborativamente con el equipo. El presente llamado se encuentra comprendido por lo dispuesto en el Art. 1 de la Ley Nº 19.691 sobre promoción del trabajo para personas con discapacidad

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